Defect: Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser and Volante fifth wheels equipped with Longitude awnings. These vehicles may be equipped with incorrect awning switches that do not prevent the awning motor from rolling out the awning while moving.
Consequence: The awning unexpectedly unrolls while the vehicle is moving, it can increase the risk of injury.
Remedy: Keystone will notify owners, and dealers will replace the existing awning switch for a switch with a dynamic brake function, free of charge. The recall began November 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-333.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
2
STRUCTURE
2
10169047
Date: 2019-12-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and ma
10169048
Date: 2019-12-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.