Defect: Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser recreational trailers with the water heater installed under the slide out. The exhaust location for the water heater may result in carbon monoxide or propane gas entering the living quarters.
Consequence: If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury.
Remedy: The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-335.
Defect: Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser and Volante fifth wheels equipped with Longitude awnings. These vehicles may be equipped with incorrect awning switches that do not prevent the awning motor from rolling out the awning while moving.
Consequence: The awning unexpectedly unrolls while the vehicle is moving, it can increase the risk of injury.
Remedy: Keystone will notify owners, and dealers will replace the existing awning switch for a switch with a dynamic brake function, free of charge. The recall began November 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-333.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
3 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
3
STRUCTURE
2
EQUIPMENT ADAPTIVE/MOBILITY
1
10169047
Date: 2019-12-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and ma
10169048
Date: 2019-12-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
10143722
Date: 2018-07-11. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
This is the repair instructions for advisory 18-327. It has been determined that the microwave exhaust fans in certain Cruiser Aire units were not installed to vent outside.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.