Defect: Endera Motors (Endera) is recalling certain 2024-2026 Shuttle transit buses equipped with wheel chair restraint retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unlocked wheelchair can move during transit or during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact Endera customer service at 419-523-3593.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
1 manufacturer communications.
Communications by system
System
Count
Wheelchair Securement
1
11025602
Date: 2025-11-17. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
It has been determined that certain 2024-2026 Endera Motors Shuttle Buses may be equipped with faulty Qa Straint Wheelchair Securement Retractors. The affected retractors may intermittently fail to auto-lock when a wheelchair is installed at a seating position equipped with an affected retractor.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.