Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2025 Entegra Coach Anthem and Cornerstone motorhomes. The steering gear may have foreign material inside the gear that could build pressure within the system, resulting in a loss of power steering assist.
Consequence: A sudden loss of power steering assist can increase the risk of a crash.
Remedy: Dealers will remove and replace the steering gear, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Shyft Group 24V-052.
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Sea (excerpt)
Consequence: A loose or detached seat assembly increases the risk of injury. (excerpt)
Remedy: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602. (excerpt)
Defect: Entegra Coach (Entegra) is recalling certain model year 2008 and 2010-2011 Aspire and Anthem motorhomes, 2008 and 2010 Cornerstone motorhomes, 2008 Emblem and Alante motorhomes, and 2009-2011 Insignia motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double aElectric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fract (excerpt)
Consequence: Unstable entry and exit steps increase the risk of injury. (excerpt)
Remedy: Entegra will notify owners, and dealers will install a retainer bracket on the double step assemblies. On the trip step assemblies, the Coachstep linkage Assembly will be replaced and a retainer bracket will be installed. The manufacturer has not yet provided a notification schedule. Owners may contact Entegra customer service at 1-800-945-4787, or Lippert customer service at 1-574-537-8900. En (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
28 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
13
ELECTRICAL SYSTEM
6
POWER TRAIN
5
STRUCTURE
3
UNKNOWN OR OTHER
3
VISIBILITY
3
LATCHES/LOCKS/LINKAGES
1
VISIBILITY/WIPER
1
11003148
Date: 2024-07-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.
11001456
Date: 2024-06-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
TSB (Technical Service Bulletin) Network Device Software Update Instructions for Camera Control Interface.
10252389
Date: 2024-03-28. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Standard Repair Procedure (SRP) Instructions on how to replace the plywood decking on the roof assembly. Repair may be necessary if there are roof cracks which creates a potential for a leak.
10252973
Date: 2024-03-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
Customer communication about a pending battery firmware update. Its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.
10251497
Date: 2024-03-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
10252972
Date: 2024-03-03. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Update to motor replacement customers regarding the technician visit and expectations.
10252970
Date: 2024-02-29. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Motor replacement bulletin for a small number of customers with a possible motor defect. This bulletin explains the defect and remedy. All of the units in question have been repaired.
10252971
Date: 2024-02-29. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Battery best practices document. This information has been added to our general owner's manual as well. Indicates the best practice for charging a new EV battery, specific to the Ryvid Anthem.
10250506
Date: 2024-02-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, UNKNOWN OR OTHER.
Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment. Instructions on how to adjust slide system. Craig Welding System.
10249400
Date: 2024-01-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Standard Repair Procedure (SRP) for how to properly wire the Keyless Entry Programming Switch.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.