Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2010-2013 Freightliner brand XB and XC custom chassis manufactured January 1, 2010, through September 20, 2012. The chassis are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control with brake pedal use, and the one (excerpt)
Consequence: Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall began on December 26, 2012. Owners should contact Daimler Trucks Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com, or the C (excerpt)
Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2013 FREIGHTLINER, WESTERN STAR, FREIGHTLINER CUSTOM CHASSIS TRUCKS, AND THOMAS BUILT BUSES MANUFACTURED FROM APRIL 18, 2012, THROUGH MAY 11, 2012, AND EQUIPPED WITH DETROIT AXLE-BRAND FRONT AXLE KNUCKLES. THE FRONT KNUCKLES ON THESE VEHICLES MAY HAVE A MACHINING ERROR IN THE WHEEL BEARING AREA WHICH MAY LEAD TO PREMATURE SPINDLE (excerpt)
Consequence: IF THE SPINDLE FAILS, THE WHEEL MAY SEPARATE FROM THE KNUCKLE, RESULTING IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. (excerpt)
Remedy: DTNA WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE AFFECTED COMPONENTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 10, 2012. OWNERS MAY CONTACT DAIMLER TRUCKS NORTH AMERICA TOLL FREE AT 1-800-547-0712. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
135 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
73
ENGINE AND ENGINE COOLING
14
ELECTRICAL SYSTEM
11
ENGINE
9
FUEL SYSTEM, GASOLINE
8
FUEL SYSTEM, OTHER
7
POWER TRAIN
5
FUEL SYSTEM, DIESEL
4
10172025
Date: 2020-03-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
10163599
Date: 2019-08-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
10161124
Date: 2019-04-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
SF566 FCCC S2G Reverse on Grade Programming
10161125
Date: 2019-04-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
SF566 ? ECM Shipping Address Change
10128709
Date: 2017-12-25. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Computer Hook-Up Standard Diagnostic Time Update
10128713
Date: 2017-12-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
10128712
Date: 2017-12-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
17CSA24 Holiday Schedule for the Detroit Customer Support Center
10128708
Date: 2017-12-11. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
OWL Enhancement Service Model Field
10128711
Date: 2017-12-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
10128719
Date: 2017-12-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
17-026 Holiday Closure 2017
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.