Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
Service Solution for A22-82459-000 Wiper Motor Wiring Connector Pinned Wrong (305)
11020273
Date: 2025-06-11. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Parts Bulletin for Tie Rod Assembly Part Breakdown
11010186
Date: 2024-10-17. Type: Other. Systems: ENGINE.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
11000988
Date: 2024-05-15. Type: Other. Systems: ENGINE.
My Communications for SSI DEF Header Warranty Policy Extension for B6 7 Engines Model Years 2017-2021
10253878
Date: 2024-04-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Extended Warranty Policy for certain Cummins B6.7 engines with SSI DEF headers for EPA and CARB Emissions Reporting
10225495
Date: 2022-10-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
FCCC Service Bulletin for DEF Connector Reinforcement Caps. Some customers experience separation of the diesel exhaust fluid (DEF) lines from the connection ports in extreme cold temperatures. To prevent this, a process was developed to secure the lines with wire ties. A new reinforcement cap has be
10187443
Date: 2021-02-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter for Body Builder/Truck Equipment Manufacturer Demonstration Program.
10187524
Date: 2021-02-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Buil
10184786
Date: 2020-12-23. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
FCCC Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable.
10181761
Date: 2020-10-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. When troubleshooting powernet issues, use the BCT-460D
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.