The Used Car Index

2021 Fccc XCM problems

NHTSA lists 2 complaints for the 2021 Fccc XCM, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as FCCC XCM.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
24,869
Investigations
0
Open investigations
0
Manufacturer communications
30

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM2100.0%
SERVICE BRAKES150.0%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic2100.0%0.90
Severities
LabelCountShare of taggedMean confidence
low150.0%0.53
moderate150.0%0.96

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

4 recalls.

21V00H000

Date: 2021-12-23. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functio (excerpt)

Consequence: Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash. (excerpt)

Remedy: Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL917. This recall is an expansion of NHTSA recalls 20V-404 and 18V-502. Vehicles previously recalled will need to receive the new remedy repair once it is available. (excerpt)

Do not drive: No. Park outside: No.

21V921000

Date: 2021-11-23. Systems: TIRES.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged. (excerpt)

Consequence: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash. (excerpt)

Remedy: Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed un (excerpt)

Do not drive: No. Park outside: No.

21V018000

Date: 2021-01-20. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been inco (excerpt)

Consequence: The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873. (excerpt)

Do not drive: No. Park outside: No.

20V529000

Date: 2020-09-01. Systems: TIRES.

Defect: Daimler Trucks North America LLC (DTNA) is recall certain 2018-2019 Freightliner Custom Chass XCL, 2018-2021 Freightliner XCM chassis, XCS Chassis and MC Chassis and 2017-2021 XCR Chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.

Consequence: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Remedy: DTNA will notify owners and dealer will inspect the inner wheel valve stem stabilizers and adjust as needed, free of charge. If the adjustment does not resolve the issue then the inner valve stem will be replaced, free of charge. The recall began October 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-861.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

30 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT12
ENGINE AND ENGINE COOLING10
ELECTRICAL SYSTEM6
POWER TRAIN4
STEERING3
ENGINE2
EQUIPMENT ADAPTIVE/MOBILITY2
WHEELS1

11011076

Date: 2024-11-11. Type: Warranty Program/Extension. Systems: ENGINE.

Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates

11010186

Date: 2024-10-17. Type: Other. Systems: ENGINE.

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.

10251200

Date: 2024-02-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a

10251202

Date: 2024-02-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Important Campaign Information letter for FL974 - Revised Bulletin & Population

10249516

Date: 2024-01-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Emissions Recall: Cummins DEF Sensor Shortage

10209409

Date: 2022-04-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker lights, brake lights, or left turn signal lights may not func

10209298

Date: 2022-03-23. Type: Service Bulletin/Repair Instructions. Systems: WHEELS.

Field Service Campaign for FCCC XC Valor Tire Pressure Monitoring System (TPMS)

10203751

Date: 2021-11-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Field Service Campaign for FCCC Viper Low Voltage Display. In a low voltage condition, the instrument panel (IP) display may not come on when turning on ignition leaving drivers without a functioning instrument panel. This would only occur at startup and the IP would function again if the key is cyc

10203748

Date: 2021-11-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Important Campaign Information Letter for SF637 - Campaign on Hold. This letter is to inform you that campaign SF637, FCCC Viper Low Voltage Display, will be on hold as of today Friday, 11/12/2021. The attached owner letter was mailed 11/02/2021 and the campaign will be released once the work instru

10198597

Date: 2021-06-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Field Service Campaign for FCCC XCM Right-Hand Steering Column Stalk. Our records indicate that an incorrect three-stage engine brake switch was installed on the right-hand column stalk of your vehicle. The steering column stalk will be replaced with a stalk that has a single-stage engine brake swit

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XCM2

Same model, other years

All model years | All Fccc models

Other Fccc models, 2021

Sources

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