Defect: TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2009 TRANSIT AND SHUTTLE BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. THE WHEELCHAIR LIFTS CONTAIN DEFECTIVE SOFTWARE THAT CONTROLS THE LIFT UP FUNCTION. IF THE LIFT SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING, (excerpt)
Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES. (excerpt)
Remedy: TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS. PLEASE SEE RICON'S DEFECT REPORT 09E-061. RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-80 (excerpt)
Defect: TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 TRANSIT AND SHUTTLE BUSES FITTED WITH RICON PUBLIC USE LIFTS. THE WHEELCHAIR LIFTS WERE TO BE EQUIPPED WITH A RESTRAINT BUCKLE THAT HAS AN INTERLOCK FEATURE DESIGNED TO PREVENT THE LIFT FROM OPERATING IF THE BUCKLE IS NOT LATCHED. IN THE RECALLED BUSES, HOWEVER, THE INTERLOCK FEATURE MAY NOT OPERATE PROPERLY AND THE LIFT MAY OPERATE EV (excerpt)
Consequence: THE WHEELCHAIR MAY MOVE DURING LIFT OPERATION AND THE UNSECURED OCCUPANT, COULD BE INJURED. (excerpt)
Remedy: TURTLE TOP IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, OR EMAIL AT WWW.DMATA@WABTEC.COM. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
1 manufacturer communications.
Communications by system
System
Count
AIR BAGS
1
ELECTRICAL SYSTEM
1
10038965
Date: 2011-04-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, ELECTRICAL SYSTEM.
COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.