The Used Car Index

2021 Freightliner Custom Chass S2 problems

No complaints are listed for the 2021 Freightliner Custom Chass S2. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as FREIGHTLINER CUSTOM CHASS S2.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
12,470
Investigations
0
Open investigations
0
Manufacturer communications
3

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

21V256000

Date: 2021-04-12. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.

Consequence: A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

3 manufacturer communications.

Communications by system
SystemCount
SERVICE BRAKES, AIR2
SERVICE BRAKES, HYDRAULIC2
PARKING BRAKE1
UNKNOWN OR OTHER1

10195510

Date: 2017-09-12. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC.

Service Solution SS 1033225 Park brake chime chimes with the servic...

10195566

Date: 2017-07-25. Type: Service Bulletin/Repair Instructions. Systems: PARKING BRAKE, SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC.

Service Solution SS 1033178 Add Dust Shield to 1945 Sq/In Side Radi...

10195659

Date: 2017-07-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CUSTOM CHASS S20

Same model, other years

All model years | All Freightliner models

Other Freightliner models, 2021

Sources

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