The Used Car Index

2021 Freightliner M2 problems

NHTSA lists 8 complaints for the 2021 Freightliner M2, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as FREIGHTLINER M2.

At a glance

Complaints
8
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
60,604
Investigations
0
Open investigations
0
Manufacturer communications
21

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM337.5%
ENGINE225.0%
POWER TRAIN225.0%
TIRES112.5%
UNKNOWN OR OTHER112.5%
VEHICLE SPEED CONTROL112.5%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1
VEHICLE SPEED CONTROLACCELERATOR PEDAL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic337.5%0.96
loss of control225.0%0.90
mechanical failure225.0%1.00
unclear112.5%0.73
Severities
LabelCountShare of taggedMean confidence
moderate562.5%0.81
low225.0%0.76
high112.5%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 8 tagged complaints of 8 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

23V237000

Date: 2023-04-04. Systems: VISIBILITY.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.

Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.

Do not drive: No. Park outside: No.

23V105000

Date: 2023-02-20. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.

Consequence: Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.

Remedy: DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This recall expands recall number 21V-689.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

21 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT7
ELECTRICAL SYSTEM5
STRUCTURE4
ENGINE AND ENGINE COOLING2
FUEL SYSTEM, GASOLINE2
UNKNOWN OR OTHER2
VISIBILITY2
EQUIPMENT ADAPTIVE/MOBILITY1

10191852

Date: 2021-04-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Tech Talk discussion on New Beam clamp for harness routing 23-14234-002.

10191857

Date: 2021-04-28. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

Tech Talk discussion on Air line Coding and location in manual.

10195484

Date: 2017-12-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7

10195640

Date: 2017-11-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

SS 1032728 Bulkhead Module Fault Codes 524280 thru 524286 with FMI 7 Clarification

10195561

Date: 2017-07-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...

10195659

Date: 2017-07-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display

10195575

Date: 2017-05-12. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.

Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...

10195601

Date: 2017-02-16. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Service Solution SS 1032998 M2 mirror wind noise

10195624

Date: 2017-02-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Service Solution SS 1032989 A?A A BHM Fault Code Changes

10193778

Date: 2017-02-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Freightliner Action Bulletin FAB212 Aggressive Step Edge

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
M28

Same model, other years

All model years | All Freightliner models

Other Freightliner models, 2021

Sources

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