NHTSA lists 5 complaints for the 2018 Freightliner M2 Business Class, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as FREIGHTLINER M2 BUSINESS CLASS.
At a glance
Complaints
5
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,483
Investigations
0
Open investigations
0
Manufacturer communications
141
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
UNKNOWN OR OTHER
5
100.0%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with (excerpt)
Consequence: An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815. (excerpt)
Defect: Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.
Consequence: If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.
Remedy: DTNA will notify owners, and dealers will inspect the vehicle's tow hooks and, depending on their production date codes, will replace them, free of charge. The recall began on September 14, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-742.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
141 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
64
ENGINE AND ENGINE COOLING
27
ENGINE
15
ELECTRICAL SYSTEM
11
FUEL SYSTEM, GASOLINE
8
FUEL SYSTEM, OTHER
7
POWER TRAIN
7
STRUCTURE
3
10163599
Date: 2019-08-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
10163487
Date: 2019-06-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Receiver/Dryer Bracket and CAC Plumbing Interference
10163474
Date: 2019-06-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Receiver/Dryer Bracket and CAC Plumbing Interference Field Service Campaign
10163473
Date: 2019-06-05. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Forward Chassis Wiring Harness
10160707
Date: 2019-03-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
sbu54056 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter
10160771
Date: 2019-03-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
D19M3 GHG17 Detroit? DD5? Software Reprogramming
10156357
Date: 2019-02-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
10158009
Date: 2019-02-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection
10156476
Date: 2018-11-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.
Field Service Campaign D18M2 GHG17 GHG17 Detroit? DD13A? Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCIA?)
10158124
Date: 2018-11-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Field Service Campaign-D18M2 - REVISION 1 GHG17 Detroit DD13A? Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCIA?)
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.