The Used Car Index

2019 Freightliner M2 Business Class problems

NHTSA lists 8 complaints for the 2019 Freightliner M2 Business Class, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FREIGHTLINER M2 BUSINESS CLASS.

At a glance

Complaints
8
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
741
Investigations
0
Open investigations
0
Manufacturer communications
39

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
UNKNOWN OR OTHER8100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure787.5%0.59
electrical electronic112.5%0.38
Severities
LabelCountShare of taggedMean confidence
low8100.0%0.79

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 8 tagged complaints of 8 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

21V392000

Date: 2021-05-26. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner eBusiness Class M2 vehicles equipped with 14Xe ePowertrains. The stator assembly wires may have been insufficiently crimped, causing high resistance, overheating, and preventing the high voltage system from starting.

Consequence: A loss of power to the system may cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the motor stator, free of charge. All units were remedied by July 13, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-889.

Do not drive: No. Park outside: No.

19V370000

Date: 2019-05-14. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with (excerpt)

Consequence: An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815. (excerpt)

Do not drive: No. Park outside: No.

19V367000

Date: 2019-05-14. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, Business Class M2, Cascadia, Western Star 5700, and FCCC XC Chassis vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.

Consequence: Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.

Remedy: DTNA will notify the owners and affected vehicle manufacturers, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall is expected to begin July 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

39 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT13
ELECTRICAL SYSTEM6
ENGINE AND ENGINE COOLING6
FUEL SYSTEM, GASOLINE5
UNKNOWN OR OTHER3
EQUIPMENT ADAPTIVE/MOBILITY2
POWER TRAIN2
STRUCTURE2

10187988

Date: 2021-02-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

Tech Talk discussion on losing TPS signal.

10163599

Date: 2019-08-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.

10163487

Date: 2019-06-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Receiver/Dryer Bracket and CAC Plumbing Interference

10163474

Date: 2019-06-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Receiver/Dryer Bracket and CAC Plumbing Interference Field Service Campaign

10163473

Date: 2019-06-05. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Forward Chassis Wiring Harness

10160771

Date: 2019-03-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

D19M3 GHG17 Detroit? DD5? Software Reprogramming

10156357

Date: 2019-02-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection

10158009

Date: 2019-02-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.

Field Service Campaign D19M2 GHG17 Detroit? DD5? Fan Hub Bolt Torque Inspection

10156460

Date: 2018-11-26. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Customer Advisory letter

10158117

Date: 2018-11-26. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Customer Advisory letter

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
M2 BUSINESS CLASS8

Same model, other years

All model years | All Freightliner models

Other Freightliner models, 2019

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Freightliner&model=M2+Business+Class&year=2019"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.