NHTSA lists 2 complaints for the 2017 Freightliner Sprinter 3500, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as FREIGHTLINER SPRINTER 3500.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2021-02-03. Systems: ELECTRONIC STABILITY CONTROL (ESC).
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
Do not drive: No. Park outside: No.
Date: 2020-10-28. Systems: STEERING.
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Do not drive: No. Park outside: No.
Date: 2019-01-08. Systems: AIR BAGS.
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air b (excerpt)
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-01-08. Systems: AIR BAGS.
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, th (excerpt)
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-05-03. Systems: STRUCTURE.
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
Consequence: If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
Remedy: DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Do not drive: No. Park outside: No.
Date: 2017-12-14. Systems: LANE DEPARTURE.
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.
Consequence: If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.
Remedy: DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.
Do not drive: No. Park outside: No.
Date: 2017-11-21. Systems: TIRES.
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
Consequence: If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.
Do not drive: No. Park outside: No.
Manufacturer communications
106 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 53 |
|---|
| ENGINE | 14 |
|---|
| ENGINE AND ENGINE COOLING | 8 |
|---|
| FUEL SYSTEM, OTHER | 6 |
|---|
| FUEL/PROPULSION SYSTEM | 6 |
|---|
| ELECTRICAL SYSTEM | 4 |
|---|
| POWER TRAIN | 4 |
|---|
| UNKNOWN OR OTHER | 4 |
|---|
11038170
Date: 2026-09-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No support available for NTG5 Head Unit Variants for MB App related topics.
11036855
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calculations. As per GF28.00a Da 9900A: "vehic
11036890
Date: 2026-08-12. Type: Warranty Program/Extension. Systems: ENGINE.
Mercedes-Benz AG (a MBAGa ), the manufacturer of Freightliner Sprinter vehicles, has determined that on certain MY17-18 Freightliner Sprinter vehicles, the diesel particulate filter may crack due to an insufficient weld. MBAG also determined that specific environmental influences in the form of co
11035563
Date: 2026-07-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation
11034410
Date: 2026-06-15. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical r
11034416
Date: 2026-06-03. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC00, 15E100, 155700, 162500. Additional event
11031943
Date: 2026-04-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. a ? See Pic. 1 for an example of a broken bracket. 2. Transmission bell housing cracked or broken at the e
11030629
Date: 2026-03-23. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality out of specification. The vehicle may enter
11028113
Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) a OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list o
11026891
Date: 2025-12-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N->D Cause Movement of transfer case splines Remedy Apply bearing retainer (green) Loctite to both output shaft splines of the transfer case. Loctite 648, 609 and