The Used Car Index

2017 Freightliner Business Class M2 problems

NHTSA lists 1 complaints for the 2017 Freightliner Business Class M2, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 1 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FREIGHTLINER BUSINESS CLASS M2.

At a glance

Complaints
1
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
1
Recalls
15
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
63,175
Investigations
0
Open investigations
0
Manufacturer communications
666

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SERVICE BRAKES1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure1100.0%0.71
Severities
LabelCountShare of taggedMean confidence
high1100.0%0.93

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

15 recalls. Showing the latest 10 of 15.

24V924000

Date: 2024-12-11. Systems: ENGINE AND ENGINE COOLING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.

Consequence: An unexpected engine shutdown can delay emergency responders and increase the risk of injury.

Remedy: Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.

Do not drive: No. Park outside: No.

21V484000

Date: 2021-06-24. Systems: EXTERIOR LIGHTING.

Defect: Mickey Truck Bodies, Inc. (Mickey Truck) is recalling certain 2017 Freightliner M2, M2-106, International 4300, and 2018 Peterbilt 220 vehicles equipped with certain model lift gates that contain a license plate kit with part number 298872-01. The light kit does not properly illuminate the license plate, shining rearward, instead of downward as intended.

Consequence: The improper lighting may confuse other drivers on the road, increasing the risk of a crash.

Remedy: Dealers will provide a replacement license plate kit, free of charge. Owner notification letters were mailed on July 10, 2021. Owners may contact Mickey Truck customer service at 1-336-888-2291.

Do not drive: No. Park outside: No.

21V067000

Date: 2021-02-11. Systems: POWER TRAIN.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.

Consequence: If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.

Do not drive: No. Park outside: No.

20V466000

Date: 2020-08-07. Systems: ELECTRICAL SYSTEM, ENGINE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2021 Freightliner Business Class M2 trucks. The engine harness may contact and chafe at various locations around the air compressor and the frame rail. If the wires are damaged, they may short circuit, possibly causing an engine stall.

Consequence: A engine stall may increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect for adequate clearance between harness and engine, and for any engine harness damage. Vehicles with a damaged harness will receive a new harness. These repairs will be performed free of charge. The recall began October 5, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-858.

Do not drive: No. Park outside: No.

20V214000

Date: 2020-04-14. Systems: EXTERIOR LIGHTING.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner (excerpt)

Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848. (excerpt)

Do not drive: No. Park outside: No.

18V913000

Date: 2018-12-19. Systems: STEERING, SUSPENSION.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

Do not drive: No. Park outside: No.

18V353000

Date: 2018-05-29. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Consequence: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

Do not drive: No. Park outside: No.

18V251000

Date: 2018-04-19. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Business Class M2 trucks built with air disk brakes and spring suspension. The rear disk brake calipers may have been mounted in an incorrect orientation allowing the caliper to contact the suspension, reducing brake effectiveness.

Consequence: Reduced braking effectiveness can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will correct the orientation the rear brake calipers, free of charge. The recall began on June 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-767.

Do not drive: No. Park outside: No.

17V402000

Date: 2017-06-26. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America (DTNA) is recalling certain 2015-2017 Freightliner M2 Business Class, 108SD, and 114SD vehicles. The affected vehicles might not have a required check valve installed in one of the ports of the spring brake modulation valve. Without the valve, the primary air system is not isolated from the secondary air system.

Consequence: A rapid loss of air pressure in the secondary system could cause a similar rapid loss of pressure in the primary system, which may lead to a sudden application of the parking brakes. This could increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect the vehicles, installing a check valve, as necessary, free of charge. The recall began on August 24, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-740.

Do not drive: No. Park outside: No.

17V043000

Date: 2017-01-19. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2017 Freightliner Business Class M2, 108SD, and 114SD trucks. The affected trucks have been modified to be equipped with both left hand and right hand instrument clusters. Due to incompatibilities between the displays, the instrument clusters and/or turn signals may become unresponsive.

Consequence: Unresponsive instrument clusters and/or turn signals can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the left instrument cluster with a cluster compatible with the right display, free of charge. The recall began on May 8, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL731.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

666 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT230
ENGINE AND ENGINE COOLING166
ELECTRICAL SYSTEM99
ENGINE95
POWER TRAIN65
STRUCTURE30
FUEL SYSTEM, GASOLINE29
EQUIPMENT ADAPTIVE/MOBILITY23

11031974

Date: 2026-04-15. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and DiagnosticLink Issues

11027500

Date: 2025-12-11. Type: Other. Systems: POWER TRAIN.

Fleet Communications for NFD Lower Oil Plug Location - SP Axles

11025870

Date: 2025-11-14. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI

11025871

Date: 2025-11-14. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI

11019799

Date: 2025-06-04. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and Diagnosticlink Issue

11016309

Date: 2025-03-20. Type: Other. Systems: ENGINE.

CX Advocate for NOx conversion low faults

11014818

Date: 2025-02-20. Type: Other. Systems: ENGINE.

CX Advocate for NOx conversion low faults

11014819

Date: 2025-02-20. Type: Other. Systems: ENGINE.

CX Advocate for turbo oil drain cracking

11014776

Date: 2025-02-06. Type: Other. Systems: ENGINE.

Important Campaign Information letter for SF695 a Campaign Replaced by F1012

11013206

Date: 2025-01-16. Type: Other. Systems: ENGINE.

CX Advocate for turbo oil drain cracking

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
BUSINESS CLASS M21

Same model, other years

All model years | All Freightliner models

Other Freightliner models, 2017

Sources

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