Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2012 FREIGHTLINER CASCADIA AND WESTERN STAR 4900 VEHICLES, MANUFACTURED FROM DECEMBER 22, 2011, THROUGH FEBRUARY 23, 2012. THESE VEHICLES MAY BE EQUIPPED WITH CERTAIN NATIONAL SEAT BRAND DRIVERA S SEATS. THESE SEAT BASES MAY HAVE OUT-OF-SPECIFICATION WELDS THAT MAY ALLOW THE SEAT TO BUCKLE UNEXPECTEDLY.
Consequence: AN UNEXPECTED MOVEMENT OF THE SEAT COULD AFFECT VEHICLE CONTROL AND VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DTNA WILL NOTIFY OWNERS, AND AFFECTED VEHICLES WILL HAVE REPLACEMENT COMPONENTS INSTALLED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. AN INTERIM LETTER WAS MAILED TO OWNERS ON MAY 16, 2012. THE RECALL TO PERFORM THE FINAL REMEDY BEGAN ON NOVEMBER 21, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 FREIGHTLINER CASCADIA, M2, AND WESTERN STAR 4900 VEHICLES, MANUFACTURED FROM JANUARY 11, 2011, THROUGH FEBRUARY 21, 2011, AND EQUIPPED WITH A MERITOR DRIVELINE. THE TUBING USED TO ASSEMBLE THE AFFECTED DRIVELINES HAS A NONCONFORMING SEAM WELD WITH INSUFFICIENT BONDING OF THE MATERIAL.
Consequence: A TUBE SEAM WELD THAT IS NOT PROPERLY BONDED CAN RESULT IN THE DRIVELINE ASSEMBLY FRACTURING ALONG THE LENGTH OF THE TUBE SEAM WELD. THE FRACTURED TUBE CAN TWIST OR SEVER. THIS COULD RESULT IN ADDITIONAL DAMAGE TO THE DRIVELINE, THE VEHICLE TO WHICH IT IS ATTACHED AND ANY ADDITIONAL NEARBY COMPONENTS. THIS MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE DRIVELINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
103 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
57
ENGINE AND ENGINE COOLING
10
ELECTRICAL SYSTEM
9
FUEL SYSTEM, GASOLINE
8
ENGINE
7
FUEL SYSTEM, OTHER
7
POWER TRAIN
3
STRUCTURE
2
10163599
Date: 2019-08-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
10128709
Date: 2017-12-25. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Computer Hook-Up Standard Diagnostic Time Update
10128713
Date: 2017-12-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
10128712
Date: 2017-12-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
17CSA24 Holiday Schedule for the Detroit Customer Support Center
10128708
Date: 2017-12-11. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
OWL Enhancement Service Model Field
10128711
Date: 2017-12-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
10128707
Date: 2017-12-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Classroom Training in 2018
10128719
Date: 2017-12-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
17-026 Holiday Closure 2017
10128715
Date: 2017-12-01. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
17TL25 TruckCam? Alignment System
10124132
Date: 2017-10-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.