The Used Car Index

2012 Freightliner Business Class M2 problems

NHTSA lists 4 complaints for the 2012 Freightliner Business Class M2, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FREIGHTLINER BUSINESS CLASS M2.

At a glance

Complaints
4
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
12
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
103,437
Investigations
1
Open investigations
0
Manufacturer communications
608

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE125.0%
EXTERIOR LIGHTING125.0%
STEERING125.0%
UNKNOWN OR OTHER125.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure133.3%0.97
unclear133.3%0.84
visibility or lighting133.3%1.00
Severities
LabelCountShare of taggedMean confidence
low266.7%0.77
moderate133.3%0.84

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 3 tagged complaints of 4 complaints (75.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

12 recalls. Showing the latest 10 of 12.

20V214000

Date: 2020-04-14. Systems: EXTERIOR LIGHTING.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner (excerpt)

Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848. (excerpt)

Do not drive: No. Park outside: No.

18V503000

Date: 2018-07-31. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.

Consequence: A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.

Do not drive: No. Park outside: No.

16V206000

Date: 2016-04-12. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.

Consequence: Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.

Do not drive: No. Park outside: No.

15V616000

Date: 2015-10-01. Systems: TRAILER HITCHES.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to ope (excerpt)

Consequence: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692. (excerpt)

Do not drive: No. Park outside: No.

13V634000

Date: 2013-12-16. Systems: POWER TRAIN.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downsh (excerpt)

Consequence: The increase in engine speed may result in unintended acceleration, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657. (excerpt)

Do not drive: No. Park outside: No.

13V074000

Date: 2013-03-04. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2012-2013 Business Class M2, 108SD, 114SD vehicle chassis, manufactured from December 3, 2011, through October 12, 2012 and equipped with a SmartPlex switch hub module. Residue left over in the manufacturing process of the switch hub module may lead to intermittent shorts and energizing of certain switch hub module outputs.

Consequence: If the module is energized, the module may inadvertently activate body equipment or features, increasing the risk of injury to the vehicle operator or increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace any of the affected modules free of charge. The recall began on April 29, 2013. Owners may contact DTNA at 1-800-547-0712.

Do not drive: No. Park outside: No.

12V405000

Date: 2012-08-16. Systems: EQUIPMENT.

Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separa (excerpt)

Consequence: Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash. (excerpt)

Remedy: DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

12V178000

Date: 2012-04-24. Systems: SERVICE BRAKES, AIR.

Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2012-2013 FREIGHTLINER 108SD, BUSINESS CLASS M2, CASCADIA, CORONADO VEHICLES, EQUIPPED WITH A HALDEX QUICK RELEASE VALVE, AND MANUFACTURED FROM FEBRUARY 3, 2012, THROUGH MARCH 2, 2012. THE QUICK RELEASE VALVE COVER MAY NOT BE CORRECTLY MANUFACTURED, ALLOWING THE COVER TO BECOME SEPARATED FROM THE VALVE BODY. IF THE COVER SEPARATES FROM THE (excerpt)

Consequence: IF THIS CONDITION OCCURS, INCREASED VEHICLE STOPPING DISTANCE MAY RESULT, INCREASING THE RISK OF A CRASH. (excerpt)

Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE QUICK RELEASE VALVE WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN BEFORE JUNE 15, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

12V137000

Date: 2012-04-02. Systems: STEERING.

Defect: DAIMLER TRUCKS (DTNA) IS RECALLING ONE 2012 CASCADIA AND CERTAIN MODEL YEAR 2012 AND 2013 FREIGHTLINER BUSINESS CLASS M2 VEHICLES, AND MODEL YEAR 2013 108SD AND 114SD VEHICLES MANUFACTURED FROM JANUARY 20, 2012, THROUGH FEBRUARY 17, 2012. CERTAIN PROPERTY CLASS 04 (PC04) STEERING WHEEL NUTS WITH INCOMPLETELY FORMED THREADS WERE SUPPLIED TO DTNA IN LIEU OF THE SPECIFIED PROPERTY CLASS 05 NUTS. TH (excerpt)

Consequence: A STEERING WHEEL THAT IS NOT FULLY SEATED ON THE STEERING SHAFT MAY WOBBLE AND MAKE IT DIFFICULT TO CONTROL THE VEHICLE, INCREASING THE RISK OF A CRASH. (excerpt)

Remedy: DTNA WILL NOTIFY OWNERS, AND AFFECTED VEHICLES WILL HAVE A NEW STEERING WHEEL NUT INSTALLED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

12V074000

Date: 2012-02-28. Systems: ENGINE AND ENGINE COOLING.

Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. (excerpt)

Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. (excerpt)

Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE12018

Opened: 2012-06-25. Closed: 2012-09-20.

Air Brake Reservoir Bracket Fracture

The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles had allegedly experienced a fracture of one or more support brackets resulting in an unsecured air brake reservoir.This could result in a loss of air pressure necessary for proper service brake application and a potential road hazard if the rese

Systems: SERVICE BRAKES, AIR.

Linked campaign numbers: 12V405000.

Manufacturer communications

608 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT191
ENGINE AND ENGINE COOLING165
ELECTRICAL SYSTEM66
FUEL SYSTEM, GASOLINE59
ENGINE55
POWER TRAIN55
FUEL SYSTEM, DIESEL45
FUEL SYSTEM, OTHER27

11031985

Date: 2026-04-23. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years

11031974

Date: 2026-04-15. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and DiagnosticLink Issues

11007495

Date: 2024-08-28. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years

11007515

Date: 2024-08-15. Type: Other. Systems: ELECTRICAL SYSTEM.

CX Advocate for bulkhead module reprogramming (SS 3146-FTL)

11000985

Date: 2024-05-08. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for M2, 108SD, 114SD - Unable to Program Replacement Bulkhead Module - Certain Model Years

10190551

Date: 2021-04-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.

10190549

Date: 2021-04-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

10189340

Date: 2021-03-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.

10187532

Date: 2021-02-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.

10184785

Date: 2020-12-23. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
BUSINESS CLASS M24

Same model, other years

All model years | All Freightliner models

Other Freightliner models, 2012

Sources

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