No complaints are listed for the 2017 GEM E4. NHTSA's API and bulk file list none in this build.
Data build 2026-10-07.
NHTSA lists this vehicle as GEM E4.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
3 recalls.
Date: 2018-07-19. Systems: ELECTRICAL SYSTEM.
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended. (excerpt)
Consequence: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash. (excerpt)
Remedy: Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-04-26. Systems: WHEELS.
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Consequence: If a wheel separates from the vehicle, it can increase the risk of a crash.
Remedy: GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.
Do not drive: No. Park outside: No.
Date: 2016-12-08. Systems: ELECTRICAL SYSTEM.
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Consequence: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy: Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.
Do not drive: No. Park outside: No.
Manufacturer communications
28 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 18 |
|---|
| EQUIPMENT | 13 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 4 |
|---|
| STRUCTURE | 2 |
|---|
| ENGINE AND ENGINE COOLING | 1 |
|---|
| EXTERIOR LIGHTING | 1 |
|---|
| SERVICE BRAKES | 1 |
|---|
| STEERING | 1 |
|---|
10199990
Date: 2021-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Email to dealers about L-21-01 Service Bulletin.
10199991
Date: 2021-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2016-2021 GEM vehicles built with Fast Chargers (3 kW or 6 kW) may experience a premature failure to the charger itself, if a short circuit occurs on the vehicle.
10199992
Date: 2021-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
FAQ regarding the L-21-01 Service Bulletin.
10180614
Date: 2020-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
GEM has released this Team Tip to inform dealers that a BMC software update has been released which improves the reliability of the BMC.
10180617
Date: 2020-09-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
Digital Wrench version 4.2 is now available for download.
10167639
Date: 2019-10-03. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
On 6/10/19 a running change was made on GEM vehicles equipped with doors, relocating the side mirrors to the door frame.
10165742
Date: 2019-08-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Some 2016-2018 GEM vehicles built with the 500W DC/DC converter have exhibited premature failure of the component, including some thermal-related damage. To address this concern, GEM is releasing this Service Bulletin for dealers to remove 500W converters on all affected units, and replace with a 30
10179043
Date: 2019-03-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
GEM has observed instances where customers operating in cold weather are reporting vehicles slowing down at a higher state of charge, as if batteries are low. This Team Tip was released to inform dealers that there is a Polaris BMC reflash available for vehicles equipped with AGM batteries to facto
10179058
Date: 2019-01-31. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
GEM has determined that the Polaris BMC on 2016-2018 GEM vehicles is performing tasks during off-time that can potentially drain the constant 12v supply.
10179049
Date: 2018-10-30. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
GEM has identified some 2016-2018 vehicles that have an improperly adjusted brake master cylinder push-rod. GEM is releasing this Team Tip to inform dealers that the service manual has been updated with the proper brake pedal adjustment procedure, which includes inspection criteria on how to confir