NHTSA lists 70 complaints for the 2002 GMC Envoy XL, 2 of them mention a crash and 3 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as GMC ENVOY XL.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2005-10-27. Systems: LATCHES/LOCKS/LINKAGES.
Defect: CERTAIN SPORT UTILITY VEHICLES HAVE A REAR SIDE CLOSURE LATCH THAT MAY NOT LATCH OR UNLATCH DUE TO CORROSION CAUSED BY ROAD SPLASH, SUCH AS WATER AND ROAD SALT. THESE VEHICLES WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, O (excerpt)
Consequence: IF THE DOOR IS NOT LATCHED PROPERLY AND IT GOES UNNOTICED, IT MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN UNBELTED OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR. (excerpt)
Remedy: DEALERS WILL INSTALL A SEAL ALONG THE LOWER PART OF THE ROCKER PANEL TO PREVENT INTRUSION OF CORROSIVE MATERIAL, AND INSPECT THE REAR SIDE CLOSURE LATCHES. FUNCTIONAL LATCHES WILL BE CLEANED AND LUBRICATED. NON-FUNCTIONING LATCHES WILL BE REPLACED. THE RECALL BEGAN ON FEBRUARY 24, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR ISUZU AT 1-800-255-6727. (excerpt)
Do not drive: No. Park outside: No.
Date: 2004-11-01. Systems: EXTERIOR LIGHTING.
Defect: ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.
Consequence: AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.
Do not drive: No. Park outside: No.
Date: 2004-02-04. Systems: VISIBILITY.
Defect: CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.
Consequence: DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.
Do not drive: No. Park outside: No.
Investigations
5 investigations; 0 open.
RQ17002
Opened: 2017-04-24. Closed: 2021-03-29.
Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original sco
Systems: EXTERIOR LIGHTING.
Linked campaign numbers: None listed.
EA07009
Opened: 2007-07-10. Closed: 2008-08-28.
FUEL PUMP MODULE LEAKS GASOLINE
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL F
Systems: FUEL SYSTEM, GASOLINE.
Linked campaign numbers: None listed.
PE07014
Opened: 2007-03-13. Closed: 2007-06-12.
FUEL TANK LEAK
IN JUNE 2007, GM WILL EXPAND ITS SPECIAL POLICY TO ADDRESS FUEL TANK INLET CHECK VALVE (ICV) FRACTURES ON CERTAIN MODEL YEAR (MY) TRAILBLAZER EXT AND GMC ENVOY XL VEHICLES.THE EXPANDED POLICY COVERS MY 2002-2004 TRAILBLAZER EXT, GMC ENVOY XL, AND GMC ENVOY XUV VEHICLES AND WILL EXTEND FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER COMES FIRST).GM WILL PROVIDE FREE REPAIR OF THE FUEL TANK. IT
Systems: FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER.
Linked campaign numbers: None listed.
PE07013
Opened: 2007-03-12. Closed: 2007-07-10.
FUEL PUMP MODULE LEAKS GASOLINE
ODI HAS RECEIVED REPORTS THAT THE FUEL PUMP MODULE LEAKS FUEL AND OR VAPOR UNDERNEATH THE VEHICLE.GM STATES, THE FAILURE MECHANISM IS CORROSION OF THE FUEL PUMP MODULE FLANGE WHICH MAY LEAD TO A FUEL LEAK.CORROSION OF THE FUEL PUMP MODULE FLANGE IS THE RESULT OF THE VEHICLE OPERATING IN A CORROSIVE ENVIRONMENT.ODI HAS UPGRADED THIS PE TO ENGINEERING ANALYSIS (EA07-009) TO FURTHER ASSESS THIS ISSUE
Systems: FUEL SYSTEM, GASOLINE.
Linked campaign numbers: None listed.
EA04021
Opened: 2004-08-03. Closed: 2004-11-04.
BRAKE LAMP FAILURE
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED O
Systems: EXTERIOR LIGHTING.
Linked campaign numbers: 04V527000.
Manufacturer communications
101 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 32 |
|---|
| ENGINE AND ENGINE COOLING | 24 |
|---|
| ELECTRICAL SYSTEM | 15 |
|---|
| FUEL SYSTEM, GASOLINE | 7 |
|---|
| POWER TRAIN | 6 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 5 |
|---|
| FUEL SYSTEM, OTHER | 5 |
|---|
| STRUCTURE | 5 |
|---|
11020816
Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
11006621
Date: 2024-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is com
11006421
Date: 2024-07-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions durin
11004761
Date: 2024-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, FUEL/PROPULSION SYSTEM.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
11004557
Date: 2024-06-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
11002312
Date: 2024-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
10252735
Date: 2024-03-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
10251887
Date: 2024-03-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
10251890
Date: 2024-03-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
10250775
Date: 2024-02-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.