2011 Heartland Graystone problems

NHTSA lists 3 complaints for the 2011 Heartland Graystone, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as HEARTLAND GRAYSTONE.

At a glance

Complaints: 3
With crash: 0
With fire: 0
With injury (complaints): 0
Injuries: 0
Deaths: 0
Recalls: 2
Do not drive recalls: 0
Park outside recalls: 0
Recall potential units (maximum): 19,615
Investigations: 0
Open investigations: 0
Manufacturer communications: 0

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
System	Complaints	Share of this vehicle's complaints
TIRES	2	66.7%
STRUCTURE	1	33.3%
WHEELS	1	33.3%

Top subsystems
System	Subsystem	Complaints
STRUCTURE	BODY	1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

2 recalls.

17V750000

Date: 2017-11-22. Systems: EQUIPMENT.

Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, e (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. (excerpt)

Do not drive: No. Park outside: No.

15V482000

Date: 2015-07-30. Systems: EQUIPMENT.

Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certificati (excerpt)

Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash. (excerpt)

Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

0 manufacturer communications.

Communications by system
System	Count

Notes on this record

Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model label	Complaints
GRAYSTONE	3

Same model, other years

2011 Graystone (current year): 3 complaints
2012 Gray Stone: 0 complaints

All model years | All Heartland models

Other Heartland models, 2011

Cyclone: 4 complaints
BIG Country: 3 complaints
North Country: 3 complaints
Sundance: 2 complaints
BIG Horn: 1 complaints
Caliber: 1 complaints
Elkridge: 1 complaints
Landmark: 1 complaints

Sources

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