The Used Car Index

2011 Heartland North Country problems

NHTSA lists 3 complaints for the 2011 Heartland North Country, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as HEARTLAND NORTH COUNTRY.

At a glance

Complaints
3
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
19,615
Investigations
0
Open investigations
0
Manufacturer communications
0

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM133.3%
EQUIPMENT133.3%
STRUCTURE133.3%
UNKNOWN OR OTHER133.3%
Top subsystems
SystemSubsystemComplaints
EQUIPMENTRECREATIONAL VEHICLE/TRAILER1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

7 recalls.

17V750000

Date: 2017-11-22. Systems: EQUIPMENT.

Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, e (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. (excerpt)

Do not drive: No. Park outside: No.

15V482000

Date: 2015-07-30. Systems: EQUIPMENT.

Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certificati (excerpt)

Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash. (excerpt)

Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988. (excerpt)

Do not drive: No. Park outside: No.

11V335000

Date: 2011-06-20. Systems: EQUIPMENT.

Defect: HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 NORTH COUNTRY 30BHS AND 32BHDD TRAVEL TRAILERS. THE CORD FOR HOOKING INTO AN EXTERNAL ELECTRICAL POWER SUPPLY HAS THE POTENTIAL TO DRAPE DIRECTLY IN FRONT OF THE FURNACE EXHAUST.

Consequence: THIS CONTACT COULD CAUSE DAMAGE TO THE POWER CORD WHICH COULD RESULT IN A FIRE.

Remedy: THE MANUFACTURER IS IN THE PROCESS OF DEVELOPING A REMEDY FOR THIS ISSUE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2011. OWNERS MAY CONTACT HEARTLAND AT 1-877-262-8032.

Do not drive: No. Park outside: No.

11V159000

Date: 2011-03-08. Systems: EQUIPMENT.

Defect: HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2010-2011 NORTH TRAIL TRAVEL TRAILERS. THE SUSPENSION CAN COME IN CONTACT WITH THE LP PIPE MOUNTED ON THE FRAME UNDER THE TRAILER ABOVE THE EQUALIZER ARM. CONTINUED CONTACT COULD CAUSE A LEAK TO DEVELOP.

Consequence: THIS OCCURRENCE COULD HAVE A POTENTIAL FOR A FIRE WHICH COULD RESULT IN SERIOUS BODILY INJURY AND/OR PROPERTY DAMAGE.

Remedy: DEALERS WILL CORRECT THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 15, 2011. OWNERS MAY CONTACT HEARTLAND AT 1-877-262-8032.

Do not drive: No. Park outside: No.

10V607000

Date: 2010-12-01. Systems: WHEELS.

Defect: HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15"X6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.

Consequence: THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.

Remedy: HEARTLAND WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT HEARTLAND AT 877-262-8032.

Do not drive: No. Park outside: No.

10V493000

Date: 2010-10-08. Systems: EQUIPMENT.

Defect: HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 NORTH COUNTRY TRAVEL TRAILERS, MANUFACTURED FROM JULY 14, 2010, THROUGH SEPTEMBER 14, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy: HEARTLAND IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 22, 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR HEARTLAND AT 1-877-262-8032.

Do not drive: No. Park outside: No.

10V124000

Date: 2010-03-30. Systems: EQUIPMENT.

Defect: HEARTLAND HAS NOTIFIED NHTSA OF A NONCOMPLIANCE ON CERTAIN MODEL YEAR 2010-2011 TRAIL RUNNER AND NORTH COUNTRY TRAVEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE FEDERAL IDENTIFICATION LABEL DOES NOT CONTAIN THE CORRECT GROSS AXLE WEIGHT RATING (GAWR) INFORMATION. THE LABEL STATES THE GAWR FOR EACH AXLE TO BE 5,200 LBS WHEN THE ACTUAL GAWR IS 5,080 LBS (excerpt)

Consequence: TOWING A VEHICLE WITH THE AXLES LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH CAUSING PROPERTY DAMAGE OR PERSONAL INJURY. (excerpt)

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE RECALL BEGAN ON MAY 14, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY/SERVICE DEPARTMENT BY EMAIL AT PARTS@HEARTLANDRVS.COM, OR BY PHONE AT 1-877-262-8032. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

0 manufacturer communications.

Communications by system
SystemCount

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
NORTH COUNTRY3

Same model, other years

All model years | All Heartland models

Other Heartland models, 2011

Sources

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