The Used Car Index

2023 Honda HR-V problems

NHTSA lists 686 complaints for the 2023 Honda HR-V, 7 of them mention a crash and 0 mention a fire. 4 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as HONDA HR-V.

At a glance

Complaints
686
With crash
7
With fire
0
With injury (complaints)
4
Injuries
4
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,490,460
Investigations
1
Open investigations
0
Manufacturer communications
26

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
VISIBILITY/WIPER31946.5%
UNKNOWN OR OTHER21431.2%
STEERING7811.4%
VISIBILITY7811.4%
STRUCTURE334.8%
ELECTRICAL SYSTEM304.4%
LANE DEPARTURE131.9%
ENGINE81.2%
FORWARD COLLISION AVOIDANCE71.0%
SEAT BELTS50.7%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY33
VISIBILITYWINDSHIELD31
VISIBILITYDEFROSTER/DEFOGGER/HVAC SYSTEM29
LANE DEPARTUREWARNING7
LANE DEPARTUREASSIST6
FORWARD COLLISION AVOIDANCEWARNINGS5
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEM12V/24V/48V BATTERY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure44965.5%0.62
structural or corrosion13720.0%0.52
loss of control558.0%0.75
electrical electronic121.7%0.70
unclear111.6%0.71
fire or overheating81.2%0.77
visibility or lighting50.7%0.94
restraint or airbag40.6%0.99
fluid or fuel leak30.4%0.76
noise or comfort20.3%0.50
Severities
LabelCountShare of taggedMean confidence
moderate49872.6%0.81
low16924.6%0.60
high172.5%0.75
none20.3%0.93

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 686 tagged complaints of 686 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

24V744000

Date: 2024-10-03. Systems: STEERING.

Defect: Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty ste (excerpt)

Consequence: Difficulty steering can increase the risk of a crash. (excerpt)

Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV. (excerpt)

Do not drive: No. Park outside: No.

23V858000

Date: 2023-12-18. Systems: FUEL SYSTEM, GASOLINE.

Defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tan (excerpt)

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314. (excerpt)

Do not drive: No. Park outside: No.

23V782000

Date: 2023-11-21. Systems: SEAT BELTS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly (excerpt)

Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash. (excerpt)

Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

RQ24006

Opened: 2024-04-04. Closed: 2025-03-26.

Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.a s (Hondaa s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the

Systems: SEAT BELTS.

Linked campaign numbers: None listed.

Manufacturer communications

26 manufacturer communications.

Communications by system
SystemCount
VISIBILITY10
VISIBILITY/WIPER10
AIR BAGS2
ELECTRICAL SYSTEM1
POWER TRAIN1
STEERING1
STRUCTURE1

11024907

Date: 2025-10-23. Type: Other. Systems: VISIBILITY/WIPER.

Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this co

11024881

Date: 2025-10-21. Type: Other. Systems: VISIBILITY/WIPER.

Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this co

11024244

Date: 2025-10-08. Type: Other. Systems: VISIBILITY/WIPER.

Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this co

11022037

Date: 2025-08-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display.

11019865

Date: 2025-06-06. Type: Other. Systems: STRUCTURE.

Service News - From our investigation, we've found the reason could be customers are trying to pull open the fuel fill door, not realizing it's been locked by the Walk Away Auto Lock feature. When activated, the Walk Away Auto Lock feature locks all the doors, including the fuel fill door, when your

11007892

Date: 2024-09-13. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

Service Bulletin - During the assembly process for some vehicles, the sealer used to secure the rear glass have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is used.

11007654

Date: 2024-09-04. Type: Other. Systems: VISIBILITY/WIPER.

Owner Notification Letter - During the assembly process for some vehicles, the sealer used to secure the rear glass may have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is used.

11005731

Date: 2024-07-26. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Service Bulletin - While driving at highway speeds, clients may find that the steering wheel does not automatically return to center.

11005273

Date: 2024-07-18. Type: Other. Systems: VISIBILITY/WIPER.

Dealer Message - Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked. During the assembly process for some vehicles, the sealer used to secure the rear glass may come into contact with the heating elements of

11005188

Date: 2024-07-17. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

Service Bulletin - Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked. During the assembly process for some vehicles, the sealer used to secure the rear glass may come into contact with the heating elements o

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
HR-V686

Same model, other years

All model years | All Honda models

Other Honda models, 2023

Sources

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