The Used Car Index

2012 Honda Pilot problems

NHTSA lists 171 complaints for the 2012 Honda Pilot, 17 of them mention a crash and 3 mention a fire. 9 complaints mention an injury, with 19 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as HONDA PILOT.

At a glance

Complaints
171
With crash
17
With fire
3
With injury (complaints)
9
Injuries
19
Deaths
0
Recalls
9
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,355,406
Investigations
0
Open investigations
0
Manufacturer communications
62

Complaints per 100k sold: 138.208. Units sold: 123,727; sales year: 2012; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE3520.5%
SERVICE BRAKES2514.6%
ELECTRICAL SYSTEM2212.9%
AIR BAGS2011.7%
POWER TRAIN2011.7%
VEHICLE SPEED CONTROL179.9%
SUSPENSION148.2%
FUEL/PROPULSION SYSTEM116.4%
STEERING116.4%
ENGINE AND ENGINE COOLING105.8%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY8
ELECTRICAL SYSTEMINSTRUMENT PANEL4
ENGINE AND ENGINE COOLINGENGINE2
VEHICLE SPEED CONTROLACCELERATOR PEDAL2
ELECTRICAL SYSTEMALTERNATOR/GENERATOR/REGULATOR1
PARKING BRAKECONVENTIONAL1
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control3827.1%0.84
noise or comfort2920.7%0.86
mechanical failure2618.6%0.72
restraint or airbag1712.1%0.94
electrical electronic128.6%0.80
fluid or fuel leak64.3%0.94
structural or corrosion64.3%0.95
visibility or lighting32.1%0.97
fire or overheating21.4%0.78
unclear10.7%0.92
Severities
LabelCountShare of taggedMean confidence
moderate7352.1%0.83
low4834.3%0.77
high1510.7%0.94
none42.9%0.66

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 140 tagged complaints of 171 complaints (81.9%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

9 recalls.

19V502000

Date: 2019-06-27. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air ba (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E. (excerpt)

Do not drive: No. Park outside: No.

19V378000

Date: 2019-05-16. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly duri (excerpt)

Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury. (excerpt)

Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P. (excerpt)

Do not drive: No. Park outside: No.

18V661000

Date: 2018-09-27. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K. (excerpt)

Do not drive: No. Park outside: No.

18V268000

Date: 2018-04-26. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.

Consequence: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.

Remedy: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.

Do not drive: No. Park outside: No.

18V042000

Date: 2018-01-09. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Miss (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J. (excerpt)

Do not drive: No. Park outside: No.

17V545000

Date: 2017-08-31. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.

Consequence: In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.

Do not drive: No. Park outside: No.

17V030000

Date: 2017-01-10. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, Californi (excerpt)

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. (excerpt)

Remedy: Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2. (excerpt)

Do not drive: No. Park outside: No.

13V016000

Date: 2013-01-18. Systems: AIR BAGS.

Defect: Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.

Consequence: The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.

Remedy: Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.

Do not drive: No. Park outside: No.

12V063000

Date: 2012-02-17. Systems: FUEL SYSTEM, GASOLINE.

Defect: HONDA IS RECALLING CERTAIN MODEL YEAR 2012 PILOT AND ACURA MDX VEHICLES. THE VENT SHUT FLOAT (VSF) VALVE CASE IN THE FUEL TANK ASSEMBLY DOES NOT MEET THE DESIGN SPECIFICATIONS.

Consequence: AS A RESULT, FUEL MAY LEAK FROM THE TANK, INCREASING THE RISK OF FIRE.

Remedy: HONDA WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE VSF ASSEMBLY DATE AND, IF NECESSARY, REPLACE THE FUEL TANK ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 13, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

62 manufacturer communications.

Communications by system
SystemCount
SUSPENSION13
ENGINE12
ENGINE AND ENGINE COOLING10
ELECTRICAL SYSTEM9
AIR BAGS7
EQUIPMENT7
POWER TRAIN6
EQUIPMENT ADAPTIVE/MOBILITY4

10216874

Date: 2022-07-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE.

"Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.). The piston rings on certain cylinders may rotate and align, which can lead to

10186009

Date: 2021-01-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

"Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"

10175300

Date: 2020-05-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Dealer Message - The May episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Replacing That Leaky Front Rocker Arm Oil Control Valve."

10172570

Date: 2020-03-10. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.

10172366

Date: 2020-03-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Service Bulletin - The front rocker arm oil control valve is leaking.

10163784

Date: 2019-08-13. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator for 2010-12 Accord and Other Listed Years and Models (Expires September 30, 2028)

10159786

Date: 2019-05-10. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Service Bulletin - American Honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the Takata Passsenger's Airbag Inflator recall. If you completed the repair described by this service bulletin on or before May 10, 2019, mak

10159441

Date: 2019-04-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

ServiceNews Article - Here's something you really ought to know about: When you play a DVD with 5.1 surround sound (Dolby Digital), you'll hear the dialogue coming from just the front speakers. You won't hear it coming from any of the rear speakers.

10152750

Date: 2019-01-18. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.

10152434

Date: 2018-12-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, EQUIPMENT.

"Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.). The piston rings on certain cylinders may rotate and align, which can lead to

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PILOT171

Same model, other years

All model years | All Honda models

Other Honda models, 2012

Sources

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