The Used Car Index

2012 Honda Crosstour problems

NHTSA lists 32 complaints for the 2012 Honda Crosstour, 2 of them mention a crash and 1 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as HONDA CROSSTOUR.

At a glance

Complaints
32
With crash
2
With fire
1
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,355,406
Investigations
0
Open investigations
0
Manufacturer communications
35

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN928.1%
AIR BAGS39.4%
ELECTRICAL SYSTEM39.4%
ENGINE39.4%
STEERING39.4%
UNKNOWN OR OTHER39.4%
FUEL/PROPULSION SYSTEM26.3%
SEATS26.3%
VISIBILITY/WIPER26.3%
ENGINE AND ENGINE COOLING13.1%
Top subsystems
SystemSubsystemComplaints
AIR BAGSFRONTAL1
ELECTRICAL SYSTEMIGNITION1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure1453.8%0.77
noise or comfort623.1%0.78
loss of control27.7%0.94
restraint or airbag27.7%0.89
fire or overheating13.8%0.87
structural or corrosion13.8%0.64
Severities
LabelCountShare of taggedMean confidence
moderate2284.6%0.81
high27.7%0.98
low27.7%0.64

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 26 tagged complaints of 32 complaints (81.3%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

19V502000

Date: 2019-06-27. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air ba (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E. (excerpt)

Do not drive: No. Park outside: No.

19V378000

Date: 2019-05-16. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly duri (excerpt)

Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury. (excerpt)

Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P. (excerpt)

Do not drive: No. Park outside: No.

18V661000

Date: 2018-09-27. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K. (excerpt)

Do not drive: No. Park outside: No.

12V030000

Date: 2012-02-01. Systems: AIR BAGS.

Defect: HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.

Consequence: IN THE EVENT OF A CRASH, THE SIDE CURTAIN AIRBAG MAY FAIL TO DEPLOY, INCREASING THE RISK OF INJURY.

Remedy: HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

35 manufacturer communications.

Communications by system
SystemCount
ENGINE11
ENGINE AND ENGINE COOLING8
AIR BAGS7
ELECTRICAL SYSTEM7
EQUIPMENT5
SUSPENSION3
POWER TRAIN2
EQUIPMENT ADAPTIVE/MOBILITY1

10186009

Date: 2021-01-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

"Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"

10175300

Date: 2020-05-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Dealer Message - The May episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Replacing That Leaky Front Rocker Arm Oil Control Valve."

10172570

Date: 2020-03-10. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.

10172366

Date: 2020-03-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Service Bulletin - The front rocker arm oil control valve is leaking.

10163784

Date: 2019-08-13. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator for 2010-12 Accord and Other Listed Years and Models (Expires September 30, 2028)

10165333

Date: 2019-07-11. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

This SKU is a Front Upper Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part from being installed, and would therefore have no impact on

10159786

Date: 2019-05-10. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Service Bulletin - American Honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the Takata Passsenger's Airbag Inflator recall. If you completed the repair described by this service bulletin on or before May 10, 2019, mak

10152750

Date: 2019-01-18. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.

10145895

Date: 2018-10-13. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Service bulletin - American Honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the Takata Passsenger's Airbag Inflator recall.

10142435

Date: 2018-06-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN.

Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.). The piston rings on certain cylinders may rotate and align which can lead to sp

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CROSSTOUR32

Same model, other years

All model years | All Honda models

Other Honda models, 2012

Sources

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