The Used Car Index

2020 Honda Ridgeline problems

NHTSA lists 169 complaints for the 2020 Honda Ridgeline, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as HONDA RIDGELINE.

At a glance

Complaints
169
With crash
1
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,490,460
Investigations
2
Open investigations
1
Manufacturer communications
76

Complaints per 100k sold: 525.367. Units sold: 32,168; sales year: 2020; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM4929.0%
UNKNOWN OR OTHER4224.9%
ENGINE3822.5%
BACK OVER PREVENTION148.3%
FORWARD COLLISION AVOIDANCE148.3%
EXTERIOR LIGHTING127.1%
AIR BAGS105.9%
LANE DEPARTURE95.3%
POWER TRAIN95.3%
VISIBILITY/WIPER84.7%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING9
FORWARD COLLISION AVOIDANCEWARNINGS6
LANE DEPARTUREASSIST5
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING4
LANE DEPARTUREWARNING4
STRUCTUREBODY3
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
LANE DEPARTUREBLIND SPOT DETECTION2
FUEL SYSTEM, GASOLINESTORAGE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic6337.3%0.75
visibility or lighting5331.4%0.86
loss of control2112.4%0.72
mechanical failure158.9%0.80
unclear84.7%0.81
restraint or airbag42.4%0.85
structural or corrosion31.8%0.82
fire or overheating10.6%0.99
noise or comfort10.6%0.59
Severities
LabelCountShare of taggedMean confidence
moderate10360.9%0.84
low6236.7%0.69
high21.2%0.79
none21.2%0.45

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 169 tagged complaints of 169 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

8 recalls.

26V365000

Date: 2026-06-04. Systems: STRUCTURE, SUSPENSION.

Defect: American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virg (excerpt)

Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury. (excerpt)

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888 (excerpt)

Do not drive: No. Park outside: No.

26V332000

Date: 2026-05-21. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civi (excerpt)

Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury. (excerpt)

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involve (excerpt)

Do not drive: No. Park outside: No.

24V321000

Date: 2024-05-09. Systems: BACK OVER PREVENTION.

Defect: Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.

Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.

Do not drive: No. Park outside: No.

24V064000

Date: 2024-02-01. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short cir (excerpt)

Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury. (excerpt)

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ. (excerpt)

Do not drive: No. Park outside: No.

23V858000

Date: 2023-12-18. Systems: FUEL SYSTEM, GASOLINE.

Defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tan (excerpt)

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314. (excerpt)

Do not drive: No. Park outside: No.

23V458000

Date: 2023-06-29. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

Do not drive: No. Park outside: No.

23V174000

Date: 2023-03-16. Systems: VISIBILITY.

Defect: Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

Do not drive: No. Park outside: No.

21V932000

Date: 2021-11-29. Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.

Defect: Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.

Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.

Do not drive: No. Park outside: No.

Investigations

2 investigations; 1 open.

EA25004

Opened: 2025-03-26. Closed: Not listed.

No Restart After Auto Start/Stop Engages

On June 3, 2022, the Oi? ce of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several i? eld reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a trai? c light or road intersection with the AIS function engaged. The su

Systems: ENGINE AND ENGINE COOLING.

Linked campaign numbers: None listed.

PE24004

Opened: 2024-02-13. Closed: 2024-08-05.

Rear-View Camera Failure

On February 13, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24004 to assess alleged failures of the rear-view camera (RVC) in 2020-2023 Model Year (MY) Honda Ridgeline vehicles. At this time, ODI has received a total of 50 complaints with allegations of the RVC image failing to display when the vehicle was in reverse. The RVC wire harness is routed near the hing

Systems: BACK OVER PREVENTION.

Linked campaign numbers: 24V321.

Manufacturer communications

76 manufacturer communications.

Communications by system
SystemCount
VISIBILITY22
ENGINE AND ENGINE COOLING16
LATCHES/LOCKS/LINKAGES13
ELECTRICAL SYSTEM11
EQUIPMENT10
STRUCTURE10
FUEL SYSTEM, GASOLINE8
BACK OVER PREVENTION4

11021752

Date: 2025-08-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Service Bulletin - One or more accessory running board lights are flickering or not working due to a faulty running board light assembly.

11020578

Date: 2025-07-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGIN

11011045

Date: 2024-11-22. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.

11006251

Date: 2024-08-07. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

Service Bulletin - Customer complaint of the A/C not blowing cold air due to Oil/Refrigerant leak from the A/C compressor shaft seal.

11005272

Date: 2024-07-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hour

11002714

Date: 2024-06-19. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

Service Bulletin - Customer complaint received regarding the A/C not blowing cold air due to an oil/refrigerant leak from the A/C compressor shaft seal.

11002716

Date: 2024-06-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Service Bulletin - The MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2

11000142

Date: 2024-05-01. Type: Other. Systems: ENGINE.

Service NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Hondaa s Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. Due to some customera s driving pa

10253299

Date: 2024-04-08. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerA?A A s power window inop from either the driverA?A A s window switch, front passenger's window switch, or both

10252076

Date: 2024-03-21. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerA?A A s power window inop from either the driverA?A A s window switch, front passenger's window switch, or both

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
RIDGELINE169

Same model, other years

All model years | All Honda models

Other Honda models, 2020

Sources

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