The Used Car Index

2020 Honda CR-V problems

NHTSA lists 437 complaints for the 2020 Honda CR-V, 25 of them mention a crash and 2 mention a fire. 18 complaints mention an injury, with 20 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as HONDA CR-V.

At a glance

Complaints
437
With crash
25
With fire
2
With injury (complaints)
18
Injuries
20
Deaths
0
Recalls
9
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,490,460
Investigations
4
Open investigations
2
Manufacturer communications
229

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FORWARD COLLISION AVOIDANCE8820.1%
ENGINE6013.7%
ELECTRICAL SYSTEM5612.8%
AIR BAGS5111.7%
FUEL/PROPULSION SYSTEM4710.8%
UNKNOWN OR OTHER4710.8%
STEERING4510.3%
SERVICE BRAKES419.4%
POWER TRAIN255.7%
VEHICLE SPEED CONTROL133.0%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING77
FORWARD COLLISION AVOIDANCEWARNINGS19
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL12
STRUCTUREBODY9
LANE DEPARTUREWARNING7
LANE DEPARTUREASSIST4
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS2
VISIBILITYSUN/MOON ROOF ASSEMBLY2
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
FORWARD COLLISION AVOIDANCESENSING SYSTEM1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control13631.1%0.74
electrical electronic11325.9%0.78
mechanical failure8419.2%0.76
restraint or airbag5312.1%0.88
unclear143.2%0.91
fluid or fuel leak92.1%0.69
visibility or lighting92.1%1.00
noise or comfort81.8%0.77
structural or corrosion71.6%0.62
fire or overheating40.9%0.88
Severities
LabelCountShare of taggedMean confidence
moderate29266.8%0.85
low10524.0%0.71
high337.6%0.89
none51.1%0.64
critical20.5%0.76

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 437 tagged complaints of 437 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

9 recalls.

26V332000

Date: 2026-05-21. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civi (excerpt)

Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury. (excerpt)

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involve (excerpt)

Do not drive: No. Park outside: No.

24V064000

Date: 2024-02-01. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short cir (excerpt)

Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury. (excerpt)

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ. (excerpt)

Do not drive: No. Park outside: No.

23V858000

Date: 2023-12-18. Systems: FUEL SYSTEM, GASOLINE.

Defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tan (excerpt)

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314. (excerpt)

Do not drive: No. Park outside: No.

23V844000

Date: 2023-12-13. Systems: ELECTRICAL SYSTEM.

Defect: Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.

Consequence: An overheated battery cable or short circuit can increase the risk of a fire or injury in a crash.

Remedy: Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FGB.

Do not drive: No. Park outside: No.

23V524000

Date: 2023-07-27. Systems: EQUIPMENT.

Defect: Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.

Remedy: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.

Do not drive: No. Park outside: No.

23V158000

Date: 2023-03-09. Systems: SEAT BELTS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

Consequence: An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.

Remedy: Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.

Do not drive: No. Park outside: No.

22V380000

Date: 2022-05-26. Systems: FUEL SYSTEM, GASOLINE.

Defect: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V vehicles. The clip for the absorber inside the fuel tank was not secured properly and may detach, which can cause an inaccurate fuel gauge reading.

Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy: Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is RCB.

Do not drive: No. Park outside: No.

20V798000

Date: 2020-12-17. Systems: ELECTRICAL SYSTEM.

Defect: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Do not drive: No. Park outside: No.

19V865000

Date: 2019-12-05. Systems: STRUCTURE.

Defect: Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.

Consequence: A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.

Remedy: Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.

Do not drive: No. Park outside: No.

Investigations

4 investigations; 2 open.

PE25016

Opened: 2025-10-28. Closed: Not listed.

Loss of Motive Power

The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020a 2022 Honda CR-V Hybrid vehicles. A These incidents are alleged to occur without warning at highway speeds and are accompanied by a flashing check engine light immediately before

Systems: ENGINE.

Linked campaign numbers: None listed.

EA24002

Opened: 2024-04-15. Closed: Not listed.

Inadvertent Automatic Emergency Braking

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.A The reports allege that activation of the AEB system occurs while driving with no

Systems: FORWARD COLLISION AVOIDANCE.

Linked campaign numbers: None listed.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

PE22011

Opened: 2022-11-28. Closed: 2024-07-22.

Rear Differential Seizure

On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehiclea s wheels locked up with no warning while the vehicle was in motion.

Systems: POWER TRAIN.

Linked campaign numbers: None listed.

Manufacturer communications

229 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM53
VISIBILITY36
FUEL SYSTEM, GASOLINE35
SERVICE BRAKES, HYDRAULIC30
EQUIPMENT29
ENGINE AND ENGINE COOLING24
ENGINE17
AIR BAGS15

11037702

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, and/or misfire. In some cases, DTCs P0300 through P0304 may also be stored (DTCs are not required for repair).

11037705

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, and/or misfire. In some cases, DTCs P0300 through P0304 may also be stored (DTCs are not required for repair).

11036413

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

11036415

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.

11036424

Date: 2026-08-26. Type: Other. Systems: ENGINE.

Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.

11021746

Date: 2025-07-29. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Service Bulletin - Oil leak at timing chain tensioner inspection cover due to possible insufficient sealant adhesion on inspection cover.

11010678

Date: 2024-11-13. Type: Other. Systems: ENGINE.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough

11010112

Date: 2024-10-30. Type: Other. Systems: ENGINE.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough

11009200

Date: 2024-10-17. Type: Other. Systems: ENGINE.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Customer may also experience engine running rough

11009168

Date: 2024-10-11. Type: Other. Systems: ENGINE.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accord FHEVs, as well as 2017-2022 CR-V 1.5Ls (no 2.4L), & 2020-2022 CR-V FHEVs with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P030X (Cylinder Misfire Detected) stored. Custom

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CR-V355
CR-V HYBRID82

Same model, other years

All model years | All Honda models

Other Honda models, 2020

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Honda&model=CR-V&year=2020"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.