The Used Car Index

2020 Horton Type I problems

NHTSA lists 1 complaints for the 2020 Horton Type I, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as HORTON TYPE I.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
251
Investigations
0
Open investigations
0
Manufacturer communications
25

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE1100.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure1100.0%0.86
Severities
LabelCountShare of taggedMean confidence
low1100.0%0.68

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

20V745000

Date: 2020-12-01. Systems: ELECTRICAL SYSTEM.

Defect: Halcore Group, Inc. (Halcore) is recalling certain 2020 Horton Emergency Vehicles Type I and III and ambulances equipped with Weldon i4G Vivtech Displays. The processor that runs the display may stop functioning without warning, causing items operated through the control panel to not function.

Consequence: If the control panel stops functioning, a delay in emergency services may occur, increasing the risk of injury.

Remedy: Halcore will notify owners, and dealers will inspect and repair the i4G Vivtech rear and/or front display within the serial number range, free of charge. The recall began December 8, 2020. Owners may contact Halcore customer service at 1-800-447-0343.

Do not drive: No. Park outside: No.

20V291000

Date: 2020-05-20. Systems: SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC, SUSPENSION.

Defect: Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Emergency Vehicles (HEV) Type I & Type III ambulances built on a Ram 4500 or 5500 chassis and equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly c (excerpt)

Consequence: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash. (excerpt)

Remedy: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. This recall began June 5, 2020. Owners may contact Halcore customer service at 1-800-447-0343. (excerpt)

Do not drive: No. Park outside: No.

19V608000

Date: 2019-08-19. Systems: AIR BAGS.

Defect: Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Type I and Type III Emergency vehicles. Due to improper manufacturing, the cushion of the Inflatable Head Cushion (IHC) and Knee Air Bag (KAB) may detach during a deployment event and not inflate.

Consequence: In the event of a crash, if the cushions do not inflate properly, they may not provide the intended protection to the occupant, increasing the risk of injury.

Remedy: Halcore will notify owners and dealers will install replacement air bags when they become available, free of charge. Halcore issued owners an interim notification on September 6, 2019. The recall began September 20, 2019. Owners may contact Halcore customer service at 1-800-447-0343.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

25 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT21
ELECTRICAL SYSTEM7
SUSPENSION3
EQUIPMENT ADAPTIVE/MOBILITY2
SEAT BELTS2
EXTERIOR LIGHTING1
STRUCTURE1

10186780

Date: 2021-02-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Code of Federal Regulations Title 49 Part 579.5 Notices, Bulletins, customer satisfaction campaigns, and other communications January 2021.

10185169

Date: 2020-12-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Notifies Dealers and customers of upcoming recall on IDEX control displays

10182423

Date: 2020-10-31. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Code of Federal Regulations Title 49 Part 579.5 Notices, Bulletins, Customer satisfaction campaigns, and other communications October 2020

10180622

Date: 2020-09-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, SEAT BELTS.

Sales Bulletin - Dealer order entry training notice, IMMI seat belt lock up repair video link, Cares act update, Factory COVID visitation policy, Intelliplex electrical system discontinuation notice, Small Line-X sprayer notice, International CV 2021 information link, NHTSA Safer Car App notice, pre

10180615

Date: 2020-09-02. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Sales Bulletin - 2021 F-Series order guide released, Grove City Hotel break in notice, Cares Act notice, Ambulance Crash Testing link, HEPA filter availability update, Ohio Temporary tag notice, Dealer portal training material notice, Chassis/Vehicle availability notice

10179425

Date: 2020-08-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Sales Bulletin - Cares Act letter update link, Ambulance crash testing link, HEPA filter shortage notice, Ohio temporary vehicle tag procedure update, Stock Unit availability update, Dealer portal training update notice, OEM Chassis availability notice

10178023

Date: 2020-07-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Sales Bulletin. Governor DeWine Mask order and travel notice and information.Oxygen outlet change notice. New CNC miter saw notice. ET3 Reimbursement notice and information link. Previous weeks recap. Vehicle and OEM Chassis availability update.

10178020

Date: 2020-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SUSPENSION.

Sales Bulletin ET3 CMS Reimbursement information and link. Notice and link Essex industries discontinue Liquid Oxygen system.Previous weeks recap. Vehicle and OEM Chassis availability update. .

10178015

Date: 2020-07-02. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

New Dealer sales Rep traing notice. KKK-A-1822F - Change notice 13 Document link. Dealer interest savings link. Federal funding information links. Liquid suspension information links. Zero RPM system article link. Cares act link.Vehicle and OEM Chassis availability update.

10177045

Date: 2020-06-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, SUSPENSION.

Sales Bulletin - Cares Act follow up conference call & information links notice. Liquid Spring suspension information package links. Zero RPM technical information notice, Cares Act notice, Rev Financing and Dealer interest saving notice. Spec writer designer change notice. OEM chassis availabilit

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TYPE I1

Same model, other years

All model years | All Horton models

Other Horton models, 2020

Sources

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