The Used Car Index

2023 Hyundai Ioniq 5 problems

NHTSA lists 387 complaints for the 2023 Hyundai Ioniq 5, 12 of them mention a crash and 3 mention a fire. 4 complaints mention an injury, with 6 injuries and 2 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as HYUNDAI IONIQ 5.

At a glance

Complaints
387
With crash
12
With fire
3
With injury (complaints)
4
Injuries
6
Deaths
2
Recalls
4
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
145,642
Investigations
1
Open investigations
0
Manufacturer communications
46

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM27270.3%
POWER TRAIN7218.6%
FUEL/PROPULSION SYSTEM6717.3%
UNKNOWN OR OTHER4411.4%
ENGINE379.6%
FORWARD COLLISION AVOIDANCE266.7%
SERVICE BRAKES246.2%
VEHICLE SPEED CONTROL184.7%
LANE DEPARTURE92.3%
EXTERIOR LIGHTING82.1%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL11
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING11
FORWARD COLLISION AVOIDANCEWARNINGS8
LANE DEPARTUREASSIST6
LANE DEPARTUREWARNING4
STRUCTUREBODY4
BACK OVER PREVENTIONWARNINGS3
LANE DEPARTUREBLIND SPOT DETECTION3
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
ELECTRICAL SYSTEM12V/24V/48V BATTERY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic27470.8%0.94
loss of control379.6%0.77
visibility or lighting215.4%0.86
fire or overheating184.7%0.82
unclear153.9%0.73
mechanical failure133.4%0.76
noise or comfort61.6%0.79
restraint or airbag20.5%0.54
structural or corrosion10.3%0.58
Severities
LabelCountShare of taggedMean confidence
moderate25966.9%0.81
low10126.1%0.76
high174.4%0.86
none71.8%0.75
critical30.8%0.75

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 387 tagged complaints of 387 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

26V432000

Date: 2026-07-02. Systems: ELECTRICAL SYSTEM.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving. (excerpt)

Consequence: A fire increases the risk of injury. (excerpt)

Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle (excerpt)

Do not drive: No. Park outside: Yes.

24V868000

Date: 2024-11-18. Systems: ELECTRICAL SYSTEM.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power. (excerpt)

Consequence: A loss of drive power increases the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (excerpt)

Do not drive: No. Park outside: No.

24V204000

Date: 2024-03-15. Systems: ELECTRICAL SYSTEM.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power. (excerpt)

Consequence: A loss of drive power increases the risk of a crash. (excerpt)

Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai c (excerpt)

Do not drive: No. Park outside: No.

24V065000

Date: 2024-02-01. Systems: POWER TRAIN.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE23011

Opened: 2023-06-08. Closed: 2024-04-17.

Loss of Motive Power

On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) m

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 24V204.

Manufacturer communications

46 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM24
POWER TRAIN10
STRUCTURE7
PARKING BRAKE4
AIR BAGS2
ENGINE AND ENGINE COOLING2
EXTERIOR LIGHTING2
FUEL/PROPULSION SYSTEM2

11034111

Date: 2026-06-25. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.

Certain 2022 a 2024 model year IONIQ 5, 2024 model year IONIQ 5 Robotaxi, and 2023 a 2025 model year IONIQ 6 vehicles may require a replacement of the Integrated Charging Control Unit (ICCU) and ICCU Fuse. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an

11033710

Date: 2026-05-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improv

11033695

Date: 2026-05-14. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the flowchart in Technic

11033694

Date: 2026-05-13. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.

11033693

Date: 2026-05-12. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the flowchart in this bul

11032522

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit drivera side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prio

11032523

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous drivera s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the ve

11029906

Date: 2026-02-25. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE, LANE DEPARTURE.

Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. In the following cases, the front camera auto-calibration range may be exceeded while driving: a ? If the front camera is not properly insta

11025476

Date: 2025-11-06. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary

11023692

Date: 2025-09-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
IONIQ 5387

Same model, other years

All model years | All Hyundai models

Other Hyundai models, 2023

Sources

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