The Used Car Index

2025 Hyundai Ioniq 5 problems

NHTSA lists 297 complaints for the 2025 Hyundai Ioniq 5, 3 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as HYUNDAI IONIQ 5.

At a glance

Complaints
297
With crash
3
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
9
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
10,409
Investigations
0
Open investigations
0
Manufacturer communications
41

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM22676.1%
FUEL/PROPULSION SYSTEM6622.2%
POWER TRAIN5719.2%
FORWARD COLLISION AVOIDANCE248.1%
UNKNOWN OR OTHER248.1%
ENGINE206.7%
LANE DEPARTURE175.7%
VEHICLE SPEED CONTROL165.4%
STEERING51.7%
SERVICE BRAKES41.3%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL19
LANE DEPARTUREASSIST15
LANE DEPARTUREWARNING7
FORWARD COLLISION AVOIDANCEWARNINGS4
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
STRUCTUREBODY3
LANE DEPARTUREBLIND SPOT DETECTION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic25585.9%0.93
loss of control175.7%0.72
mechanical failure103.4%0.71
unclear82.7%0.77
restraint or airbag31.0%0.71
fluid or fuel leak10.3%0.33
noise or comfort10.3%0.93
structural or corrosion10.3%0.69
visibility or lighting10.3%0.61
Severities
LabelCountShare of taggedMean confidence
moderate20368.4%0.83
low8729.3%0.68
high51.7%0.96
none20.7%0.53

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 297 tagged complaints of 297 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

9 recalls.

26V314000

Date: 2026-05-18. Systems: SUSPENSION.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Ioniq 9 vehicles. The fasteners for the rear suspension may loosen and detach, which can result in a loss of vehicle control. (excerpt)

Consequence: A loss of vehicle control increases the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace the rear suspension fasteners and perform a rear vehicle alignment, as necessary, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 303. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on M (excerpt)

Do not drive: No. Park outside: No.

26V068000

Date: 2026-02-05. Systems: ELECTRICAL SYSTEM.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2025-2026 IONIQ 5 and 2026 IONIQ 9 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit. (excerpt)

Consequence: An electrical short in the high voltage battery system increases the risk of a fire. (excerpt)

Remedy: Dealers will inspect and tighten the bus bar retention bolts and replace the battery system assembly, as necessary, free of charge. Owner notification letters were mailed April 3, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 294. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 7, 2 (excerpt)

Do not drive: No. Park outside: No.

25V797000

Date: 2025-11-17. Systems: SEAT BELTS.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.

Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Remedy: Dealers will inspect and secure the seat belt retractors, as necessary, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 287. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.

Do not drive: No. Park outside: No.

25V605000

Date: 2025-09-11. Systems: SUSPENSION.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 electric vehicles. Certain rear suspension alignment adjustment bolts may have been improperly tightened, which can cause a loss of vehicle stability control.

Consequence: A loss of vehicle stability control increases the risk of a crash.

Remedy: Dealers will replace the adjustment bolts, align the wheels, and replace tires if necessary, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 284. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Do not drive: No. Park outside: No.

25V482000

Date: 2025-07-23. Systems: ELECTRICAL SYSTEM.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.

Consequence: An electrical short in the high voltage battery system increases the risk of a fire.

Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is complete. Dealers will inspect and repair the high voltage battery system, as necessary, free of charge. Owner notification letters were mailed August 25, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 280.

Do not drive: No. Park outside: Yes.

25V373000

Date: 2025-06-03. Systems: EXTERIOR LIGHTING.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 vehicles. The right-side headlight may have an incorrect headlight aim label, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.

Remedy: Hyundai will mail owners a corrected label with inspection and installation instructions. Owners may bring their vehicle to a dealer for the repair, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 279.

Do not drive: No. Park outside: No.

25V235000

Date: 2025-04-10. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with left-foot braking (LFB) and N e-shift features. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated. Additionally, the vehicle may continue to accelerate after the pedal is released and the vehicle's N e-shift f (excerpt)

Consequence: Reduced braking performance and unexpected, continued acceleration increase the risk of a crash. (excerpt)

Remedy: Owners are advised not to use the LFB or N e-Shift features until the remedy has been performed. The IEB and VCU software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed April 25, 2025. This recall replaces NHTSA recall number 25V-065. Vehicles repaired under the previous recall will need to have the new remedy completed. Owners may co (excerpt)

Do not drive: No. Park outside: No.

25V065000

Date: 2025-02-06. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with a left-foot braking (LFB) feature. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated. (excerpt)

Consequence: Reduced braking performance can increase the distance required to stop the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Owners who have not received the recall remedy are advised not to use the LFB feature until the updated remedy has been performed. Additionally, owners who have received the recall remedy are advised not to use the 'N' E-shift feature until the updated remedy has been performed. Dealers will update the IEB and VCU software, free of charge. Owner notification letters were mailed March 12, 2025. (excerpt)

Do not drive: No. Park outside: No.

25V064000

Date: 2025-02-06. Systems: AIR BAGS, ELECTRICAL SYSTEM.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.

Consequence: A rear side air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect and replace the rear floor wiring harness, as necessary, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 274.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

41 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM17
SERVICE BRAKES6
UNKNOWN OR OTHER5
FUEL/PROPULSION SYSTEM4
EXTERIOR LIGHTING3
AIR BAGS2
POWER TRAIN2
STRUCTURE2

11036633

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Some IONIQ 5 (NEA EV) vehicles may set DTC P1E3000 while charging. Vehicle operation remains unaffected. This bulletin provides instructions to inspect, and if necessary, replace the affected rear inverter assembly.

11034111

Date: 2026-06-25. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.

Certain 2022 a 2024 model year IONIQ 5, 2024 model year IONIQ 5 Robotaxi, and 2023 a 2025 model year IONIQ 6 vehicles may require a replacement of the Integrated Charging Control Unit (ICCU) and ICCU Fuse. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an

11033710

Date: 2026-05-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improv

11033697

Date: 2026-05-16. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Certain IONIQ 5 (NEA EV) vehicles may have 12V battery drainage due to the scheduled climate feature. Technical Service Bulletin (TSB) 26-01-046H provides instructions to perform a software update for the Vehicle Control Unit (VCU) to improve the logic of the scheduled climate reducing battery drain

11033696

Date: 2026-05-15. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Certain IONIQ 5 (NEA EV) vehicles may have 12V battery drainage due to the scheduled climate feature. This bulletin provides instructions to perform a software update for the Vehicle Control Unit (VCU) to improve the logic of the scheduled climate reducing battery drainage.

11031396

Date: 2026-04-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some IONIQ 5 (NEA EV) vehicles may exhibit a no START/READY condition when pressing the START/STOP Button (SSB). This bulletin provides the procedure to inspect for the START/READY condition, and if needed, replace the Body Domain Control (BDC) module.

11032522

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit drivera side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prio

11032523

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous drivera s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the ve

11031315

Date: 2026-04-08. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizona s communication network. Follow the procedures in this bulletin to verify Bluelink Data Communication Unit (DCU) network connection

11030326

Date: 2026-03-17. Type: Warranty Program/Extension. Systems: POWER TRAIN.

Certain IONIQ 5 (NEA EV) and IONIQ 9 (ME1A EV) vehicles (affected VINs listed below) may exhibit a high-frequency noise from the front motor area during low-speed deceleration. This bulletin provides instructions to replace the front motor and gear reduction assembly.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
IONIQ 5297

Same model, other years

All model years | All Hyundai models

Other Hyundai models, 2025

Sources

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