NHTSA lists 169 complaints for the 2014 Infiniti Q50, 11 of them mention a crash and 2 mention a fire. 7 complaints mention an injury, with 8 injuries and 2 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as INFINITI Q50.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2024-06-21. Systems: POWER TRAIN.
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Do not drive: No. Park outside: No.
Date: 2016-06-13. Systems: STEERING.
Defect: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Do not drive: No. Park outside: No.
Date: 2016-04-26. Systems: AIR BAGS.
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehi (excerpt)
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury. (excerpt)
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Inter (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-03-25. Systems: AIR BAGS, ELECTRICAL SYSTEM.
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Do not drive: No. Park outside: No.
Date: 2013-11-20. Systems: STEERING.
Defect: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering ba (excerpt)
Consequence: The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash. (excerpt)
Remedy: Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200. (excerpt)
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
EA15004
Opened: 2015-08-31. Closed: 2017-05-02.
Occupant Classification System Failure
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-
Systems: AIR BAGS.
Linked campaign numbers: 15V681000, 16V242000, 16V244000.
RQ15001
Opened: 2015-03-18. Closed: 2015-09-01.
Occupant Classification System Failure
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger
Systems: AIR BAGS.
Linked campaign numbers: None listed.
Manufacturer communications
247 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 84 |
|---|
| EQUIPMENT | 77 |
|---|
| STEERING | 33 |
|---|
| ENGINE AND ENGINE COOLING | 17 |
|---|
| WHEELS | 14 |
|---|
| AIR BAGS | 13 |
|---|
| POWER TRAIN | 11 |
|---|
| BACK OVER PREVENTION | 10 |
|---|
11031720
Date: 2026-04-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement a Certification Labela or a VIN Plate/Labela may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be
11031701
Date: 2026-03-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti ConnectionA? or I
11009064
Date: 2024-09-19. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
11001653
Date: 2024-05-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CAN COMMUNICATION CODES a DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11002537
Date: 2024-05-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CAN COMMUNICATION a NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11002539
Date: 2024-05-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001179
Date: 2024-04-30. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001182
Date: 2024-04-30. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001177
Date: 2024-04-29. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10249891
Date: 2024-01-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.