The Used Car Index

2014 Infiniti QX60 Hybrid problems

NHTSA lists 31 complaints for the 2014 Infiniti QX60 Hybrid, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as INFINITI QX60 HYBRID.

At a glance

Complaints
31
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,296,947
Investigations
2
Open investigations
0
Manufacturer communications
131

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN1961.3%
ENGINE AND ENGINE COOLING516.1%
ENGINE412.9%
HYBRID PROPULSION SYSTEM412.9%
ELECTRICAL SYSTEM39.7%
UNKNOWN OR OTHER39.7%
VEHICLE SPEED CONTROL39.7%
ELECTRONIC STABILITY CONTROL (ESC)26.5%
VISIBILITY26.5%
AIR BAGS13.2%
Top subsystems
SystemSubsystemComplaints
EXTERIOR LIGHTINGHEADLIGHTS1
POWER TRAINDRIVELINE1
STRUCTUREBODY1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure1238.7%0.70
loss of control1032.3%0.66
electrical electronic26.5%0.65
restraint or airbag26.5%0.94
unclear26.5%0.97
fluid or fuel leak13.2%0.66
noise or comfort13.2%0.52
visibility or lighting13.2%0.99
Severities
LabelCountShare of taggedMean confidence
moderate1961.3%0.83
low929.0%0.71
high39.7%0.79

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 31 tagged complaints of 31 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

21V774000

Date: 2021-10-04. Systems: ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM.

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

Do not drive: No. Park outside: No.

16V244000

Date: 2016-04-26. Systems: AIR BAGS.

Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehi (excerpt)

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury. (excerpt)

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Inter (excerpt)

Do not drive: No. Park outside: No.

15V681000

Date: 2015-10-20. Systems: AIR BAGS.

Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly c (excerpt)

Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger. (excerpt)

Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261. (excerpt)

Do not drive: No. Park outside: No.

15V033000

Date: 2015-01-26. Systems: STRUCTURE.

Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 20 (excerpt)

Consequence: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash. (excerpt)

Remedy: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261. (excerpt)

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

RQ15001

Opened: 2015-03-18. Closed: 2015-09-01.

Occupant Classification System Failure

In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

131 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT45
ELECTRICAL SYSTEM38
POWER TRAIN18
ENGINE AND ENGINE COOLING11
STRUCTURE9
EQUIPMENT ADAPTIVE/MOBILITY8
AIR BAGS7
ENGINE6

11031720

Date: 2026-04-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement a Certification Labela or a VIN Plate/Labela may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be

11031701

Date: 2026-03-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti ConnectionA? or I

11009064

Date: 2024-09-19. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

11001653

Date: 2024-05-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CAN COMMUNICATION CODES a DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11002537

Date: 2024-05-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CAN COMMUNICATION a NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11002539

Date: 2024-05-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11001179

Date: 2024-04-30. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11001182

Date: 2024-04-30. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

11001177

Date: 2024-04-29. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

10249891

Date: 2024-01-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
QX60 HYBRID31

Same model, other years

All model years | All Infiniti models

Other Infiniti models, 2014

Sources

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