Defect: ON CERTAIN AMBULANCES EQUIPPED WITH GOODRICH VELVET-RIDE REAR SUSPENSION SYSTEMS, THE BOLTS CONNECTING THE SUSPENSION SPRING TO THE REAR AXLE MAY BREAK.
Consequence: THE AXLE COULD SEPARATE FROM THE VEHICLE WITHOUT WARNING AND RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE SUSPENSION SYSTEM. THE RECALL BEGAN ON AUGUST 17, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
29 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
9
ENGINE
6
ENGINE AND ENGINE COOLING
4
EQUIPMENT
3
STEERING
3
SUSPENSION
3
POWER TRAIN
2
EQUIPMENT ADAPTIVE/MOBILITY
1
11010428
Date: 2024-10-08. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the sourc
10204139
Date: 2021-11-02. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
10201758
Date: 2021-09-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT ADAPTIVE/MOBILITY.
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
10199915
Date: 2021-07-19. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC.
General wheel speed sensor troubleshooting
10189741
Date: 2021-03-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Frame Rail Straightness Inspection Procedure
10189743
Date: 2021-03-04. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Suggested alignment target values when performing a vehicle axle alignment
10179294
Date: 2020-08-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Driveline Information Center and Troubleshooting Procedures
10179289
Date: 2020-08-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, POWER TRAIN.
Repair Procedures for Vehicles Struck by Lightning
10173025
Date: 2020-03-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, LATCHES/LOCKS/LINKAGES, SEAT BELTS, SEATS, UNKNOWN OR OTHER.
Cleaning and Disinfecting Trucks and Buses
10165643
Date: 2019-09-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Oil Capacities; All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.