Defect: CERTAIN 2004 MY INTERNATIONAL CE SCHOOL BUSES AND MEDIUM DUTY TRUCKS EQUIPPED WITH ROBERT BOSCH PARK BRAKE ASSEMBLIES, MANUFACTURED BETWEEN JULY 20 AN AUGUST 5, 2004. THE PARKING BRAKE ASSEMBLY BACKING PLATE WAS INCORRECTLY MACHINED. THIS MAY CAUSE THE PARK BRAKE TO NOT FULLY ENGAGE AND IF THE PARK BRAKE DOES ENGAGE, IT MAY NOT FULLY RELEASE.
Consequence: A ROLL-AWAY OR DRAGGING PARK BRAKE MAY RESULT IN PERSONAL INJURY OR DEATH.
Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPLACE THE PARK BRAKE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN SEPTEMBER 22, 2004.
Defect: ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.
Consequence: THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.
Defect: ON CERTAIN SCHOOL AND TRANSIT BUSES THE STUDS USED TO SECURE THE POWER STEERING PUMP TO THE ENGINE BLOCK CAN FAIL, RESULTING IN ENGINE OIL LEAKAGE AND COMPLETE LOSS OF POWER STEERING. THE POWER STEERING PUMP IS DESIGNED TO PROVIDE POWER ASSIST TO BOTH THE STEERING SYSTEM AND THE HYDRAULIC BRAKING SYSTEM. SHOULD STUD FAILURE CAUSE THE PUMP TO BECOME DISENGAGED FROM ITS DRIVE GEARS, A REDUCTION (excerpt)
Consequence: SUDDEN LOSS OF POWER STEERING WILL IMPAIR THE VEHICLE OPERATOR, POSSIBLE RESULTING IN A VEHICLE CRASH. (excerpt)
Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND ALL VEHICLES WILL BE INSPECTED AND ANY SUSPECT STUDS WILL BE REPLACED. OWNER NOTIFICATION BEGAN SEPTEMBER 24,2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825. (excerpt)
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE04015
Opened: 2004-02-18. Closed: 2004-06-04.
POWER STEERING STUD FAILURE
THIS INVESTIGATION WAS OPENED BASED ON A REPORT FROM A VIRGINIA SCHOOL BUS FLEET.THE FLEET REPORTED THAT ONE OF THEIR DRIVERS ALLEGED THAT SHE ?COULD NOT STEER THE BUS.?AN INSPECTION OF THE BUS REVEALED THAT THE POWER STEERING PUMP HAD DETACHED FROM THE ENGINE.THE FLEET THEN INSPECTED OTHER BUSES ON THE LOT AND FOUND FOUR BUSES WHERE THE BOLTS WERE EITHER MISSING, OR THE STUD HAD BROKEN.SUBSEQUENT
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Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
This record lists no complaint under this name, and zero is not confirmed in this data build; the notes below give the reason.
NHTSA lists complaints for this model year under related names: CE BUS (1). They are counted on those records, not here. Zero is not confirmed for this name.