The Used Car Index

2016 International Workstar problems

NHTSA lists 1 complaints for the 2016 International Workstar, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as INTERNATIONAL WORKSTAR.

At a glance

Complaints
1
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
17,213
Investigations
0
Open investigations
0
Manufacturer communications
221

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure1100.0%1.00
Severities
LabelCountShare of taggedMean confidence
low1100.0%0.88

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

20V810000

Date: 2020-12-23. Systems: ENGINE AND ENGINE COOLING.

Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's (excerpt)

Consequence: Unexpected Vehicle movement can increase the risk of a crash or injury. (excerpt)

Remedy: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510. (excerpt)

Do not drive: No. Park outside: No.

17V575000

Date: 2017-09-20. Systems: STEERING.

Defect: Navistar, Inc. (Navistar) is recalling certain 2016 International DuraStar, LoneStar, ProStar, TerraStar, TranStar, WorkStar, 9900i, and IC Bus HC vehicles equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.

Remedy: Navistar will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary, free of charge. The recall began on November 8, 2017. Owners may contact Navistar customer service at 1-331-332-1590. Navistar's number for this recall is 17507.

Do not drive: No. Park outside: No.

15V254000

Date: 2015-04-29. Systems: POWER TRAIN.

Defect: Navistar, Inc. (Navistar) is recalling certain model year 2016 International PayStar trucks manufactured January 19, 2015, to January 20, 2015, and 2016 International WorkStar trucks manufactured on January 19, 2015. The affected vehicles are equipped with Meritor MT-40-14X rear drive axles that may circulate an inadequate amount of lubricant to the wheel end hub assembly.

Consequence: Without adequate lubrication to the wheel end hub assembly, the bearings may fail prematurely, increasing the risk of a crash.

Remedy: Navistar has already repaired the affected vehicles, free of charge. The recall was completed in April 2015. Owners may contact Navistar customer service at 1-800-448-7825.

Do not drive: No. Park outside: No.

15V165000

Date: 2015-03-23. Systems: SERVICE BRAKES, AIR.

Defect: Navistar, Inc. (Navistar) is recalling certain model year 2015-2016 International 9900, DuraStar, LoneStar, PayStar, ProStar, WorkStar and 2015 International TranStar and IC Bus CE vehicles equipped with a Haldex air braking system. The affected brake actuators may have been manufactured with an incomplete attachment of the internal rubber diaphragm to the actuation mechanism. This could cause d (excerpt)

Consequence: If the brakes drag and overheat there is an increased risk of a wheel end fire. (excerpt)

Remedy: Navistar will notify owners, and dealers will replace the Haldex Life Seal Brake chambers, free of charge. The recall began on June 19, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15504. Note: This recall supersedes recall 14V-806. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

221 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM60
ENGINE AND ENGINE COOLING58
EQUIPMENT37
ENGINE21
STEERING14
STRUCTURE14
EXTERIOR LIGHTING11
EQUIPMENT ADAPTIVE/MOBILITY8

11035952

Date: 2026-07-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This article describes how to fix a speedometer that does not read accurately. An inaccurate speedometer can be caused by changing the tire size, changing rear axle ratio (RAR), or by parameters being inadvertently changed during a programming event. Use the formulas and calculator below to correct

11035956

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This article only applies to Models w/ 0016UZL Built Between 06/23/2014 a 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. Fo

11028361

Date: 2026-02-05. Type: Other. Systems: ENGINE.

New CARB Idle Reduction Change Request

11029461

Date: 2026-02-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs auto

11028362

Date: 2026-01-26. Type: Other. Systems: ENGINE.

This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with green

11028363

Date: 2026-01-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This article is intended to provide information for how to program International Engines that have been sold to another company and installed in a chassis that does NOT have an International VIN Number. This may include Detroit Series 40 engines, Perkins, Street Sweepers, Cranes, Fire Trucks, Genera

11028359

Date: 2026-01-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Engine replacements for all International engines will need to follow this procedure.

11027310

Date: 2025-12-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

11027312

Date: 2025-12-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming

11026148

Date: 2025-12-05. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
WORKSTAR1

Same model, other years

All model years | All International models

Other International models, 2016

Sources

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