The Used Car Index

2002 Jaguar X-Type problems

NHTSA lists 116 complaints for the 2002 Jaguar X-Type, 13 of them mention a crash and 3 mention a fire. 5 complaints mention an injury, with 8 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as JAGUAR X-TYPE.

At a glance

Complaints
116
With crash
13
With fire
3
With injury (complaints)
5
Injuries
8
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
49,174
Investigations
0
Open investigations
0
Manufacturer communications
138

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN5144.0%
ENGINE AND ENGINE COOLING1412.1%
TIRES1412.1%
ELECTRICAL SYSTEM119.5%
SERVICE BRAKES, HYDRAULIC119.5%
VEHICLE SPEED CONTROL108.6%
STRUCTURE97.8%
VISIBILITY97.8%
FUEL SYSTEM, GASOLINE86.9%
SUSPENSION76.0%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION37
STRUCTUREBODY7
ENGINE AND ENGINE COOLINGENGINE6
TIRESSIDEWALL5
POWER TRAINDRIVELINE4
ELECTRICAL SYSTEMWIRING3
EQUIPMENTELECTRICAL3
FUEL SYSTEM, GASOLINESTORAGE3
POWER TRAINMANUAL TRANSMISSION3
SERVICE BRAKES, HYDRAULICFOUNDATION COMPONENTS3

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

2 recalls.

04V487000

Date: 2004-10-07. Systems: PARKING BRAKE.

Defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH LHD MANUAL TRANSMISSIONS, THE HAND BRAKE, WHICH APPLIES THE PARKING BRAKE, MAY NOT APPLY SUFFICIENT PRESSURE TO THE BRAKE PADS TO PREVENT THE VEHICLE FROM MOVING IF THE MANUAL TRANSMISSION WAS LEFT IN THE NEUTRAL POSITION. THE AUTOMATIC ADJUSTER WITHIN THE HAND BRAKE MAY NOT WORK PROPERLY CAUSING THE HAND BRAKE LEVER TO TRAVEL OUTSIDE THE RECOMMENDED RA (excerpt)

Consequence: IF THE VEHICLE TRAVELS OUTSIDE THE RECOMMENDED RANGE, THE VEHICLE MAY ROLL AWAY AND A CRASH MAY OCCUR. (excerpt)

Remedy: DEALERS WILL REPLACE THE EXISTING AUTOMATIC ADJUSTMENT HAND BRAKE LEVER SYSTEM ON THE AFFECTED VEHICLES WITH A MANUAL HAND BRAKE LEVER SYSTEM. THE RECALL BEGAN ON JANUARY 14, 2005. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827. (excerpt)

Do not drive: No. Park outside: No.

03V011000

Date: 2003-01-16. Systems: EXTERIOR LIGHTING.

Defect: ON CERTAIN PASSENGER SEDANS, THE POWER CIRCUIT WHICH FEEDS THE DIRECTION INDICATOR SYSTEM COULD FAIL. THIS COULD RESULT IN THE DRIVER BEING UNAWARE THAT THE EXTERNAL TURNING INDICATORS ARE NOT OPERATING BECAUSE THE INTERNAL "TELL-TAIL" LIGHT ON THE DRIVER'S INSTRUMENT PANEL CONTINUES TO WORK NORMALLY.

Consequence: THE LOSS OF REAR TURN SIGNALS COULD FAIL TO WARN A FOLLOWING DRIVER THAT THE VEHICLE IS TURNING AND COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE THE GENERAL ELECTRIC MODULE. OWNER NOTIFICATION BEGAN APRIL 1, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAGUAR AT 1-201-818-8500.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

138 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM29
EQUIPMENT26
POWER TRAIN17
ENGINE AND ENGINE COOLING16
SUSPENSION9
STRUCTURE6
VISIBILITY6
FUEL SYSTEM, OTHER5

10212843

Date: 2021-04-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Attachment.

10212844

Date: 2021-04-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Attachment.

10212845

Date: 2021-04-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Attachment.

10146029

Date: 2018-08-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

InControl Touch Pro phase 4 customer letter

10146030

Date: 2018-08-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

SIM card activation issues

10146031

Date: 2018-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

18C - New face of InControl Touch Pro and 18C software improvements

10146032

Date: 2018-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

A customer may report "Hood Open" message displays on IP with hood closed.

10134968

Date: 2018-03-08. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Jaguar Land Rover Shop Foreman Conference Call

10127619

Date: 2017-12-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Presentation from Dealer Shop Foreman Conference Call

10079821

Date: 2016-06-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

ISSUE: A CUSTOMER MAY RAISE A CONCERN OF THEIR VEHICLE NOT PASSING STATE INSPECTION IN CALIFORNIA AND THERE IS NO WARNING LIGHT OR OTHER SUGGESTION OF A FAULT.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
X-TYPE116

Same model, other years

All model years | All Jaguar models

Other Jaguar models, 2002

Sources

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