The Used Car Index

2020 Jayco Travel Trailer White Hawk problems

NHTSA lists 6 complaints for the 2020 Jayco Travel Trailer White Hawk, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as JAYCO TRAVEL TRAILER WHITE HAWK.

At a glance

Complaints
6
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
87,649
Investigations
0
Open investigations
0
Manufacturer communications
6

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EQUIPMENT350.0%
SUSPENSION350.0%
STRUCTURE233.3%
UNKNOWN OR OTHER116.7%
Top subsystems
SystemSubsystemComplaints
EQUIPMENTRECREATIONAL VEHICLE/TRAILER1
SUSPENSIONFRONT1
SUSPENSIONMULTIPLE AXLE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure466.7%0.74
unclear233.3%0.99
Severities
LabelCountShare of taggedMean confidence
moderate350.0%0.87
low233.3%0.74
high116.7%0.86

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 6 tagged complaints of 6 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

21V425000

Date: 2021-06-04. Systems: EQUIPMENT.

Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fai (excerpt)

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire. (excerpt)

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. (excerpt)

Do not drive: No. Park outside: No.

21V184000

Date: 2021-03-17. Systems: EQUIPMENT.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Consequence: A gas leak can increase the risk of a fire.

Remedy: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.

Do not drive: No. Park outside: No.

19V873000

Date: 2019-12-10. Systems: STRUCTURE.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Consequence: In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Remedy: Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Do not drive: No. Park outside: No.

19V516000

Date: 2019-07-09. Systems: SERVICE BRAKES, ELECTRIC.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

Consequence: If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901438.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

6 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM3
EQUIPMENT3
SERVICE BRAKES, HYDRAULIC1

10211966

Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

10208138

Date: 2022-02-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

INSTRUCTIONS FOR RESETTING LEVELING SYSTEM A?A A ZERO POINTA?A A

10178831

Date: 2020-08-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Disconnect switch may be wired incorrectly and prevent normal function of the disconnect switch. 2 part inspection / diagnostic required to confirm current wiring for possible rep

10172531

Date: 2020-03-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

10165146

Date: 2019-08-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.

10162586

Date: 2019-06-25. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.

Incorrect wiring of the travel trailer Emergency Brake - breakaway switch will prevent trailer brakes from engaging.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
WHITE HAWK6

Same model, other years

All model years | All Jayco Travel Trailer models

Other Jayco Travel Trailer models, 2020

Sources

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