Defect: ON CERTAIN TRAVEL TRAILERS, MOTOR HOMES, AND FIFTH WHEEL CAMPERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS, MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.
Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
Remedy: NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD AT 1-800-767-9101 OR JAYCO AT 1-574-825-0608.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
2
STRUCTURE
1
10211966
Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
10206827
Date: 2022-01-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
This record lists no complaint under this name, and zero is not confirmed in this data build; the notes below give the reason.
NHTSA lists complaints for this model year under related names: EAGLE (8). They are counted on those records, not here. Zero is not confirmed for this name.