The Used Car Index

2020 Jayco Embark problems

NHTSA lists 1 complaints for the 2020 Jayco Embark, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as JAYCO EMBARK.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
994
Investigations
0
Open investigations
0
Manufacturer communications
15

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EQUIPMENT1100.0%
Top subsystems
SystemSubsystemComplaints
EQUIPMENTRECREATIONAL VEHICLE/TRAILER1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
fluid or fuel leak1100.0%0.79
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.63

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

5 recalls.

21V886000

Date: 2021-11-16. Systems: SUSPENSION.

Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.

Consequence: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

Remedy: Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Do not drive: No. Park outside: No.

21V769000

Date: 2021-09-29. Systems: ELECTRICAL SYSTEM.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Do not drive: No. Park outside: No.

21V529000

Date: 2021-07-13. Systems: EQUIPMENT, STRUCTURE.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

Do not drive: No. Park outside: No.

20V547000

Date: 2020-09-09. Systems: ELECTRICAL SYSTEM.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.

Consequence: A damaged circuit board could increase the risk of a fire.

Remedy: Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.

Do not drive: No. Park outside: No.

19V177000

Date: 2019-03-06. Systems: TRAILER HITCHES.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Embark motorhomes. While the motorhome was being delivered, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.

Consequence: The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.

Remedy: Jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

15 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT10
ELECTRICAL SYSTEM5
EQUIPMENT ADAPTIVE/MOBILITY1
STRUCTURE1
VISIBILITY1
VISIBILITY/WIPER1

10237222

Date: 2023-06-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

INC (Informational Communication) Regarding Pairing and programming key fobs.

10236012

Date: 2023-05-05. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY, VISIBILITY/WIPER.

Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.

10219658

Date: 2022-09-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Standard repair procedure (SRP) - Filon roof damage repair instructions.

10211966

Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

10209502

Date: 2022-03-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

(INC) Informational communication on when To Sanitize The Fresh Water System.

10209505

Date: 2022-03-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.

10208138

Date: 2022-02-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

INSTRUCTIONS FOR RESETTING LEVELING SYSTEM A?A A ZERO POINTA?A A

10201948

Date: 2021-10-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

THE MACERATOR WILL NOT RUN OR RUNS BUT WILL NOT PUMP. VISUAL DIAGNOSTIC INSTRUCTIONS FOR 2016-2022 MACERATOR REPAIR METHODS

10202018

Date: 2021-10-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

SANICON TURBO MACERATOR CLOG, IMPELLER ACCESS MY2016-2022. VISUAL DIAGNOSTIC INSTRUCTIONS FOR 2016-2022 MACERATOR

10202023

Date: 2021-10-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

RVC BRIDGE; INVERTER LOCATIONS

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EMBARK1

Same model, other years

All model years | All Jayco models

Other Jayco models, 2020

Sources

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