Date: 2024-04-02. Systems: SERVICE BRAKES, HYDRAULIC, STEERING.
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Consequence: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Consequence: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy: Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
5 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
5
ELECTRICAL SYSTEM
1
FUEL SYSTEM, GASOLINE
1
10211966
Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
10208138
Date: 2022-02-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM A?A A ZERO POINTA?A A
10172531
Date: 2020-03-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Fuel Fill Bezel may be too low, restricting fuel flow into tank. Raise 1 inch to ensure proper flow of fuel into tank. Stand
10170782
Date: 2020-01-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Exterior Ladder was not manufactured per Jayco specifications, subsequently, the top and middle legs of the ladder do not align with support backers in the rear wall. Installation of additional legs ( total of 4) is required to ensure proper alignment with the rear wall backers
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
This record lists no complaint under this name, and zero is not confirmed in this data build; the notes below give the reason.
NHTSA lists complaints for this model year under related names: GREYHAWK (2). They are counted on those records, not here. Zero is not confirmed for this name.