The Used Car Index

2015 Kenworth 963 problems

No complaints are listed for the 2015 Kenworth 963. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as KENWORTH 963.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
104,807
Investigations
0
Open investigations
0
Manufacturer communications
12

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

15V271000

Date: 2015-05-08. Systems: VISIBILITY.

Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.

Consequence: As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.

Remedy: PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWF.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

12 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM5
EQUIPMENT3
EQUIPMENT ADAPTIVE/MOBILITY3
ENGINE AND ENGINE COOLING2
ENGINE1
POWER TRAIN1
SERVICE BRAKES1
VEHICLE SPEED CONTROL1

11037541

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

10188550

Date: 2021-02-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY.

Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.

10185190

Date: 2020-12-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN.

Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.

10177935

Date: 2020-07-29. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking

10177021

Date: 2020-06-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

10173205

Date: 2020-03-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.

10173212

Date: 2020-03-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.

Information Only A?A A Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.

10169787

Date: 2019-12-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.

10168703

Date: 2019-11-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.

10165583

Date: 2019-09-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

Information Only A A?A A A A This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
9630

Same model, other years

All model years | All Kenworth models

Other Kenworth models, 2015

Sources

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