No complaints are listed for the 2020 Kenworth W900. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as KENWORTH W900.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2023-10-26. Systems: SEAT BELTS.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T660, 2018-2024 Kenworth T800 and W900 vehicles. An additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection.
Consequence: An unsecured seat belt connection may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect and remove the additional spacer and replace the bolt, as necessary, free of charge. Owner letters were mailed March 20, 2024. Owners may contact PACCAR's customer service at 1-425-828-5888. PACCAR's number for this recall is 23KWK.
Do not drive: No. Park outside: No.
Date: 2022-04-25. Systems: STEERING.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Consequence: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Remedy: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
Do not drive: No. Park outside: No.
Date: 2020-08-26. Systems: POWER TRAIN.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
Consequence: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Remedy: PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.
Do not drive: No. Park outside: No.
Date: 2020-04-06. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light (excerpt)
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash. (excerpt)
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-05-01. Systems: VISIBILITY.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020 Peterbilt 520 and 579 vehicles and Kenworth T680, T880 and W990 vehicles. The mirror glass may detach from the mirror carrier plate due to inadequate adhesion.
Consequence: If the mirror glass detaches, the driver may have reduced visibility and the mirror glass will become a road hazard that may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
Remedy: PACCAR has notified owners, and dealers will inspect the upper mirror glass/mirror carrier, replacing it as necessary, free of charge. The recall began May 31, 2019. Kenworth owners may contact PACCAR customer service at 1-425-828-5888 and Peterbilt owners may call 1-940-591-4220. PACCAR's numbers for this recall is 19KWC and 19PBC.
Do not drive: No. Park outside: No.
Date: 2019-03-05. Systems: SUSPENSION.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T680, T800, T880, W900 and W990 trucks. The rear axles may not contain oil. (excerpt)
Consequence: Without lubricating oil, the bearings, hub and axle shafts may wear, resulting in the separation of a wheel end from the axle, increasing the risk of a crash. (excerpt)
Remedy: Paccar will notify owners, and Kenworth dealers will inspect all of the rear axles for the presence of oil. If no oil is present, the wheels ends will be removed and the bearings, hub and axle shaft will be inspected for damage. If excessive wear or heat damage is evident, the components will be replaced, as necessary. Oil will then be added per the axle specifications. These repairs will be pe (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
32 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE | 6 |
|---|
| ENGINE AND ENGINE COOLING | 6 |
|---|
| EQUIPMENT | 6 |
|---|
| ELECTRICAL SYSTEM | 5 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| FUEL SYSTEM, DIESEL | 2 |
|---|
| FUEL/PROPULSION SYSTEM | 2 |
|---|
| POWER TRAIN | 2 |
|---|
11037541
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
11035111
Date: 2026-07-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
11033916
Date: 2026-06-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
The PACCAR Powertrain Prognostics Webcast video link has been removed. It will be included with updated information at a later date.
11033373
Date: 2026-05-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Kenworth - The Warranty section has been updated to include Peterbilt-specific SRT codes for cross-division repair filing.
11032292
Date: 2026-04-17. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.
KW & PB DEF Quality Sensor part number Q21-6127-001 for Cummins X15 engines has been added to this warranty policy.
11032290
Date: 2026-04-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
11028314
Date: 2026-01-31. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troublesho
11027058
Date: 2025-12-31. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation.
11024956
Date: 2025-10-28. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers whic
11022496
Date: 2025-08-20. Type: Other. Systems: ENGINE, POWER TRAIN.
Condition, Chassis Affected, and Warranty sections updated with the following verbiage a E311 must be flagged and open in Service Information Record (SIR) at the time of RO open date to qualify.a Also, a Through Standard Warranty or any applicable active Extended Warrantya verbiage was removed