The Used Car Index

2020 Kenworth C500 problems

No complaints are listed for the 2020 Kenworth C500. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as KENWORTH C500.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
936
Investigations
0
Open investigations
0
Manufacturer communications
6

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

24V145000

Date: 2024-02-23. Systems: SERVICE BRAKES, AIR.

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehi (excerpt)

Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash. (excerpt)

Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

6 manufacturer communications.

Communications by system
SystemCount
ENGINE3
EQUIPMENT1
SEAT BELTS1
SEATS1
SERVICE BRAKES1
SERVICE BRAKES, AIR1

11037541

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

11032293

Date: 2026-04-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

11028314

Date: 2026-01-31. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troublesho

11024956

Date: 2025-10-28. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers whic

10254164

Date: 2024-04-09. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.

Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 A A?A A A A Air Brake SystemsA A?A A A A . This bulletin will be updated when repair parts and procedures are available.

10252592

Date: 2024-03-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, SEAT BELTS, SEATS.

Safety Recall Repair parts and procedures are now available. On certain Kenworth model years 2018 through 2024 C500/T660/T800/W900 trucks with Sears Atlas 70 or 80 series seats, a spacer was installed on the seatbelt mounting assembly. In a severe collision, the ICP bar may fail, increasing the ris

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
C5000

Same model, other years

All model years | All Kenworth models

Other Kenworth models, 2020

Sources

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