The Used Car Index

2025 Kia Carnival Hybrid problems

NHTSA lists 65 complaints for the 2025 Kia Carnival Hybrid, 3 of them mention a crash and 1 mention a fire. 5 complaints mention an injury, with 8 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as KIA CARNIVAL HYBRID.

At a glance

Complaints
65
With crash
3
With fire
1
With injury (complaints)
5
Injuries
8
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
27

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
VEHICLE SPEED CONTROL2538.5%
ELECTRICAL SYSTEM2233.8%
ENGINE2132.3%
POWER TRAIN1421.5%
FUEL/PROPULSION SYSTEM1015.4%
UNKNOWN OR OTHER710.8%
SERVICE BRAKES46.2%
AIR BAGS23.1%
FORWARD COLLISION AVOIDANCE23.1%
SEAT BELTS23.1%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic4061.5%0.81
loss of control1116.9%0.65
mechanical failure69.2%0.73
restraint or airbag46.2%0.95
noise or comfort23.1%0.43
structural or corrosion23.1%0.45
Severities
LabelCountShare of taggedMean confidence
moderate4772.3%0.87
low1116.9%0.67
high69.2%0.98
critical11.5%0.38

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 65 tagged complaints of 65 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

27 manufacturer communications.

Communications by system
SystemCount
ELE8
ELECTRICAL SYSTEM8
SEATS5
STRUCTURE4
BACK OVER PREVENTION1
GEN1
Important Reminder1
TRA1

11034103

Date: 2026-06-19. Type: Other. Systems: STRUCTURE.

IMPORTANT REMINDER: OWNER NOTIFICATION: CARNIVAL POWER SLIDING DOOR FEATURE (KA4PSD2 FLIGHT#105) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use o

11033919

Date: 2026-06-16. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 2ND ROW SEAT (LH & RH) FOLDING TENSION SPRING REPLACEMENT (PI2602) - This bulletin provides information to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during the operation on

11033834

Date: 2026-06-12. Type: Other. Systems: SEATS.

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2602) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on certain 2022-2026 MY Carnival and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles, equipped with manual (folding) second-row seats

11033835

Date: 2026-06-10. Type: Other. Systems: SEATS.

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2602) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2602.

11033827

Date: 2026-06-09. Type: Other. Systems: SEATS.

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2602) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment

11033829

Date: 2026-06-09. Type: Other. Systems: SEATS.

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2602) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the m

11033217

Date: 2026-05-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may impr

11031940

Date: 2026-04-24. Type: Over The Air. Systems: ELECTRICAL SYSTEM.

RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, 2025 - 2026MY K5 and 2025 - 2026MY Sorento vehicles. This update is designe

11031853

Date: 2026-04-17. Type: Other. Systems: STRUCTURE.

IMPORTANT REMINDER: OWNER NOTIFICATION (KA4PSD2) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop

11031906

Date: 2026-04-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CARNIVAL HYBRID65

Same model, other years

All model years | All Kia models

Other Kia models, 2025

Sources

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