The Used Car Index

2026 Kia EV9 problems

NHTSA lists 26 complaints for the 2026 Kia EV9, 2 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as KIA EV9.

At a glance

Complaints
26
With crash
2
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
42,677
Investigations
0
Open investigations
0
Manufacturer communications
42

Complaints per 100k sold unavailable. This model year is too recent for a sales denominator.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1246.2%
UNKNOWN OR OTHER519.2%
FUEL/PROPULSION SYSTEM311.5%
STEERING311.5%
VEHICLE SPEED CONTROL311.5%
VISIBILITY/WIPER311.5%
WHEELS311.5%
STRUCTURE27.7%
AIR BAGS13.8%
ENGINE13.8%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY2
FORWARD COLLISION AVOIDANCEWARNINGS1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1142.3%0.94
mechanical failure623.1%0.90
noise or comfort311.5%0.96
loss of control27.7%0.88
restraint or airbag13.8%0.99
structural or corrosion13.8%0.34
unclear13.8%0.71
visibility or lighting13.8%0.53
Severities
LabelCountShare of taggedMean confidence
moderate1453.8%0.86
low934.6%0.79
high311.5%0.88

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 26 tagged complaints of 26 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

26V545000

Date: 2026-08-21. Systems: AIR BAGS.

Defect: Kia America, Inc (Kia) is recalling certain 2025-2026 EV9 vehicles. Due to improper routing, the Occupant Detection System (ODS) may not deactivate the air bag when a child or child seat is in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." (excerpt)

Consequence: A child in the front seat may be at a greater risk of injury if the air bag deploys during a crash. (excerpt)

Remedy: Dealers will inspect and replace the ODS mat and bladder tube with a new one and ensure proper routing as necessary, free of charge. Owner notification letters will be mailed beginning October 20, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC379. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov o (excerpt)

Do not drive: No. Park outside: No.

26V046000

Date: 2026-01-26. Systems: ELECTRICAL SYSTEM.

Defect: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMV (excerpt)

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash. (excerpt)

Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

42 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM14
VISIBILITY/WIPER13
ELE10
BOD3
OTA2
BACK OVER PREVENTION1
GEN1

11037369

Date: 2026-09-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.

This Pitstop provides information related to Electric Vehicle (EV) charging on 2024 - 2026MY EV9 (MV1, MV1a) vehicles. In some cases, high-voltage charging performance may be limited or inoperative and accompanied by an illuminated malfunction indicator lamp (MIL) with DTC P343A98 stored. This condi

11036460

Date: 2026-09-01. Type: Other. Systems: ELECTRICAL SYSTEM.

PRODUCT IMPROVEMENT CAMPAIGN: OWNER'S MANUAL INSERT LEAFLET (PI2601B) - This document is the PI2601B Owner's Manual Insert Leaflet that contains revised information for wipers. Vehicle owners are advised to keep this leaflet with the Owner's Manual.

11036461

Date: 2026-09-01. Type: Other. Systems: ELECTRICAL SYSTEM.

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601B) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles to install enhanced windshield wiper software that provides drivers with additional

11036463

Date: 2026-08-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WIPER MESSAGE LOGIC IMPROVEMENT (PI2601B) - This bulletin provides information to install enhanced windshield wiper software on certain 2024a 2026MY EV9 (MV1, MV1a) vehicles as listed.

11036458

Date: 2026-08-20. Type: Other. Systems: ELECTRICAL SYSTEM.

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601B) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through July 16, 2026,

11036459

Date: 2026-08-20. Type: Other. Systems: ELECTRICAL SYSTEM.

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601B) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from Septembe

11036462

Date: 2026-08-20. Type: Other. Systems: ELECTRICAL SYSTEM.

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601B) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601B.

11036137

Date: 2026-08-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL SERVICE BULLETIN: VEHICLE-TO-EVERYTHING (V2X) SOFTWARE UPGRADE - This bulletin provides information to install the Vehicle-to-Everything a V2Xa function enhancements by upgrading the software of the Central Communication Unit a CCUa on certain 2025 - 2026MY EV9 (MV1a) vehicles produc

11036457

Date: 2026-08-11. Type: Over The Air. Systems: ELECTRICAL SYSTEM.

OVER-THE-AIR: OVER-THE-AIR SOFTWARE UPDATE FOR COMMUNICATION CONTROL UNIT: This Over-the-Air (OTA)software update is designed to update the Communication Control Unit (CCU) logic of certain 2025 a 2026MY EV9 vehicles. This update is designed to improve the Communication Control Unit (CCU) logic to

11036618

Date: 2026-08-08. Type: Other. Systems: VISIBILITY/WIPER.

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A Flight 102) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the passenger-side wiper arm on your vehicle with an improved wiper arm of a differen

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EV926

Same model, other years

All model years | All Kia models

Other Kia models, 2026

Sources

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