NHTSA lists 208 complaints for the 2024 Kia EV9, 1 of them mention a crash and 2 mention a fire. 1 complaints mention an injury, with 4 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as KIA EV9.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2026-07-02. Systems: ELECTRICAL SYSTEM.
Defect: Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving. (excerpt)
Consequence: A fire increases the risk of injury. (excerpt)
Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identi (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2024-12-20. Systems: SEATS.
Defect: Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Consequence: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
Remedy: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
Do not drive: No. Park outside: No.
Date: 2024-10-10. Systems: ELECTRICAL SYSTEM.
Defect: Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Do not drive: No. Park outside: No.
Date: 2024-09-17. Systems: PARKING BRAKE.
Defect: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
Consequence: A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
Remedy: Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
Do not drive: No. Park outside: No.
Date: 2024-06-04. Systems: STRUCTURE.
Defect: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Consequence: A headliner with inadequate impact protection increases the risk of injury during a crash.
Remedy: Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
Do not drive: No. Park outside: No.
Date: 2024-05-14. Systems: SEAT BELTS.
Defect: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208 (excerpt)
Consequence: A seat belt retractor that does not operate as intended increases the risk of injury in a crash. (excerpt)
Remedy: Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312. (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-04-16. Systems: POWER TRAIN.
Defect: Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Consequence: A loss of drive power or differential lock up can increase the risk of a crash.
Remedy: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
Do not drive: No. Park outside: No.
Manufacturer communications
80 manufacturer communications.
Communications by system| System | Count |
|---|
| ELE | 33 |
|---|
| ELECTRICAL SYSTEM | 30 |
|---|
| VISIBILITY/WIPER | 13 |
|---|
| BOD | 2 |
|---|
| EXTERIOR LIGHTING | 2 |
|---|
| FUEL/PROPULSION SYSTEM | 2 |
|---|
| SEATS | 2 |
|---|
| TRA | 2 |
|---|
11037369
Date: 2026-09-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
This Pitstop provides information related to Electric Vehicle (EV) charging on 2024 - 2026MY EV9 (MV1, MV1a) vehicles. In some cases, high-voltage charging performance may be limited or inoperative and accompanied by an illuminated malfunction indicator lamp (MIL) with DTC P343A98 stored. This condi
11036460
Date: 2026-09-01. Type: Other. Systems: ELECTRICAL SYSTEM.
PRODUCT IMPROVEMENT CAMPAIGN: OWNER'S MANUAL INSERT LEAFLET (PI2601B) - This document is the PI2601B Owner's Manual Insert Leaflet that contains revised information for wipers. Vehicle owners are advised to keep this leaflet with the Owner's Manual.
11036461
Date: 2026-09-01. Type: Other. Systems: ELECTRICAL SYSTEM.
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601B) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles to install enhanced windshield wiper software that provides drivers with additional
11036463
Date: 2026-08-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WIPER MESSAGE LOGIC IMPROVEMENT (PI2601B) - This bulletin provides information to install enhanced windshield wiper software on certain 2024a 2026MY EV9 (MV1, MV1a) vehicles as listed.
11036458
Date: 2026-08-20. Type: Other. Systems: ELECTRICAL SYSTEM.
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601B) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through July 16, 2026,
11036459
Date: 2026-08-20. Type: Other. Systems: ELECTRICAL SYSTEM.
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601B) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from Septembe
11036462
Date: 2026-08-20. Type: Other. Systems: ELECTRICAL SYSTEM.
PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601B) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601B.
11036618
Date: 2026-08-08. Type: Other. Systems: VISIBILITY/WIPER.
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A Flight 102) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the passenger-side wiper arm on your vehicle with an improved wiper arm of a differen
11033934
Date: 2026-06-04. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the drivera s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected vehicles, the stored key code may not correspond to the mechanical key profile,
11033217
Date: 2026-05-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may impr