NHTSA lists 1 complaints for the 2020 Kia Optima Phev, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as KIA OPTIMA PHEV.
At a glance
Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
2
Open investigations
0
Manufacturer communications
43
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
UNKNOWN OR OTHER
1
100.0%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i
Systems: ENGINE.
Linked campaign numbers: None listed.
Manufacturer communications
43 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
20
ENGINE AND ENGINE COOLING
14
STEERING
7
ENGINE
2
EQUIPMENT
2
VISIBILITY
2
CLI
1
ELE
1
11036628
Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY/WIPER.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR a ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the A
PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2108 Flight 501) - This document is the owner renotification advising that Kia is conducting an important Product Improvement Campaign to perform a software update on 2019-2020MY Kia Optima HEV & PHEV vehicles to protect the engine from excessive
PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2108) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2019-2020 MY Kia Optima HEV & PHEV vehicles to protect the engine from excessive connecting rod bear
11015973
Date: 2025-03-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remot
11011943
Date: 2024-12-16. Type: Other. Systems: ENGINE.
PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2108) - This document is the owner renotification advising that Kia conducting an important Product Improvement Campaign to perform a software update on n 2019-2020 MY Kia Optima HEV & PHEV vehicles to protect the engine from excessive connecting
11010517
Date: 2024-11-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2108Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Thi
11000787
Date: 2024-05-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
10253311
Date: 2024-04-16. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2108) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2019-2020 MY Kia Optima Hybrid (HEV) and Plug-In Hybrid (PHEV) vehicles to protect the engine from ex
10250517
Date: 2024-02-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5
10238225
Date: 2023-06-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air C
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.