The Used Car Index

2020 Kia Sportage problems

NHTSA lists 161 complaints for the 2020 Kia Sportage, 11 of them mention a crash and 12 mention a fire. 7 complaints mention an injury, with 8 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as KIA SPORTAGE.

At a glance

Complaints
161
With crash
11
With fire
12
With injury (complaints)
7
Injuries
8
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
2
Recall potential units (maximum)
379,931
Investigations
2
Open investigations
1
Manufacturer communications
93

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE7446.0%
UNKNOWN OR OTHER3119.3%
ELECTRICAL SYSTEM1911.8%
STRUCTURE106.2%
ENGINE AND ENGINE COOLING95.6%
STEERING85.0%
FUEL/PROPULSION SYSTEM74.3%
FORWARD COLLISION AVOIDANCE63.7%
SERVICE BRAKES63.7%
SERVICE BRAKES, HYDRAULIC63.7%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY10
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
ELECTRICAL SYSTEMINSTRUMENT PANEL2
FORWARD COLLISION AVOIDANCEWARNINGS2
LANE DEPARTUREASSIST2
VISIBILITYWINDSHIELD2
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEMIGNITION1
EXTERIOR LIGHTINGHEADLIGHTS1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure6641.0%0.74
loss of control2414.9%0.76
fire or overheating1911.8%0.92
electrical electronic1710.6%0.77
unclear148.7%0.88
structural or corrosion74.3%0.75
fluid or fuel leak63.7%0.85
visibility or lighting53.1%0.89
noise or comfort21.2%0.73
restraint or airbag10.6%0.79
Severities
LabelCountShare of taggedMean confidence
moderate8049.7%0.82
low5131.7%0.72
high2213.7%0.82
critical63.7%0.94
none21.2%0.73

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 161 tagged complaints of 161 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

22V703000

Date: 2022-09-19. Systems: TRAILER HITCHES.

Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an el (excerpt)

Consequence: A fire while parked or driving can increase the risk of injury. (excerpt)

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249. (excerpt)

Do not drive: No. Park outside: Yes.

21V137000

Date: 2021-03-04. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment. (excerpt)

Consequence: An engine compartment fire can increase the risk of injury. (excerpt)

Remedy: Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may (excerpt)

Do not drive: No. Park outside: Yes.

Investigations

2 investigations; 1 open.

AQ23002

Opened: 2023-11-17. Closed: Not listed.

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect

Systems: SERVICE BRAKES, HYDRAULIC.

Linked campaign numbers: None listed.

DP22003

Opened: 2022-09-12. Closed: 2023-12-12.

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i

Systems: ENGINE.

Linked campaign numbers: None listed.

Manufacturer communications

93 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM48
ENGINE AND ENGINE COOLING25
ENGINE15
EQUIPMENT8
FORWARD COLLISION AVOIDANCE7
STEERING7
STRUCTURE7
EQUIPMENT ADAPTIVE/MOBILITY6

11034003

Date: 2026-06-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin prov

11031854

Date: 2026-04-04. Type: Emissions. Systems: ENGINE.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS: ECM LOGIC IMPROVEMENT (SC340 REVISION 5) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to

11030391

Date: 2026-03-17. Type: Emissions. Systems: ELECTRICAL SYSTEM, ENGINE.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 105) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2017-2022 MY Sportag

11029979

Date: 2026-03-06. Type: Emissions. Systems: ELECTRICAL SYSTEM, ENGINE.

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSION SECM LOGIC IMPROVEMENT (SC340 REV 4) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin p

11028908

Date: 2026-02-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin prov

11026898

Date: 2025-12-19. Type: Emissions. Systems: ENGINE.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / QL) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2017-2022 MY Sp

11026825

Date: 2025-12-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have bee

11026980

Date: 2025-12-17. Type: Other. Systems: STRUCTURE.

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free

11026533

Date: 2025-12-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provide

11026698

Date: 2025-12-09. Type: Other. Systems: BACK OVER PREVENTION.

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SPORTAGE161

Same model, other years

All model years | All Kia models

Other Kia models, 2020

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Kia&model=Sportage&year=2020"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.