The Used Car Index

2020 Kia Sedona problems

NHTSA lists 20 complaints for the 2020 Kia Sedona, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as KIA SEDONA.

At a glance

Complaints
20
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
5,385
Investigations
0
Open investigations
0
Manufacturer communications
64

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE525.0%
STRUCTURE525.0%
ELECTRICAL SYSTEM315.0%
UNKNOWN OR OTHER315.0%
EXTERIOR LIGHTING210.0%
FUEL/PROPULSION SYSTEM210.0%
POWER TRAIN210.0%
SEATS15.0%
SERVICE BRAKES15.0%
TIRES15.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY5
EXTERIOR LIGHTINGBRAKE LIGHTS1
WHEELSRIM1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic630.0%0.75
loss of control525.0%0.70
mechanical failure420.0%0.74
structural or corrosion210.0%0.71
restraint or airbag15.0%0.91
unclear15.0%1.00
visibility or lighting15.0%0.88
Severities
LabelCountShare of taggedMean confidence
moderate1575.0%0.84
low525.0%0.83

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 20 tagged complaints of 20 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

20V399000

Date: 2020-07-08. Systems: ELECTRICAL SYSTEM.

Defect: Kia Motors America (KIA) is recalling certain 2020 Sedona vehicles. The battery positive (B+) terminal nut on the alternator may not have been tightened properly during assembly, possibly causing it to loosen over time.

Consequence: If the alternator B+ terminal nut loosens, electrical arcing may result, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will inspect the alternator B+ terminal nut, tightening it as necessary, free of charge. The recall began August 14, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC192.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

64 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM34
STRUCTURE10
FUE8
ENGINE7
ENGINE AND ENGINE COOLING6
EQUIPMENT6
EXTERIOR LIGHTING3
POWER TRAIN2

11037386

Date: 2026-09-10. Type: Emissions. Systems: ELECTRICAL SYSTEM, ENGINE.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC365) - This document is the owner notification advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissi

11037380

Date: 2026-09-09. Type: Emissions. Systems: ELECTRICAL SYSTEM, ENGINE.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC365) - This document is the announcement to the dealer principals advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure

11037381

Date: 2026-09-09. Type: Emissions. Systems: ELECTRICAL SYSTEM, ENGINE.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC365) - This document is the announcement to dealer Parts and Service managers advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Con

11037382

Date: 2026-09-09. Type: Emissions. Systems: ELECTRICAL SYSTEM, ENGINE.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC365) a This document is the Question and Answer Guide containing the most frequently asked questions regarding Voluntary Emissions Service Campaign SC365.

11037383

Date: 2026-09-09. Type: Emissions. Systems: ELECTRICAL SYSTEM, ENGINE.

SC365_POC: PROOF OF CORRECTION CARD

11037384

Date: 2026-09-09. Type: Emissions. Systems: ELECTRICAL SYSTEM, ENGINE.

SC365_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER

11037385

Date: 2026-09-08. Type: Emissions. Systems: ELECTRICAL SYSTEM, ENGINE.

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: This bulletin provides the procedure to update the emissionsa related logic of the Engine Control Unit (ECU) system software on certain 2019a 2020MY Sorento (UMa) and 2019a 2021MY Sedona (YP) vehicles equipped with the 3.3L GDI Lam

11034003

Date: 2026-06-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin prov

11028908

Date: 2026-02-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin prov

11026825

Date: 2025-12-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have bee

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SEDONA20

Same model, other years

All model years | All Kia models

Other Kia models, 2020

Sources

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