The Used Car Index

2012 Lexus IS 250 problems

NHTSA lists 17 complaints for the 2012 Lexus IS 250, 4 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as LEXUS IS 250.

At a glance

Complaints
17
With crash
4
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,299,448
Investigations
1
Open investigations
1
Manufacturer communications
216

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS1058.8%
ELECTRICAL SYSTEM423.5%
SERVICE BRAKES317.6%
STRUCTURE317.6%
VEHICLE SPEED CONTROL317.6%
ENGINE211.8%
POWER TRAIN15.9%
SEAT BELTS15.9%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY3
VEHICLE SPEED CONTROLACCELERATOR PEDAL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
restraint or airbag1062.5%0.91
loss of control318.8%1.00
mechanical failure318.8%0.72
Severities
LabelCountShare of taggedMean confidence
low743.8%0.67
moderate531.3%0.88
high425.0%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 16 tagged complaints of 17 complaints (94.1%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

19V741000

Date: 2019-10-17. Systems: AIR BAGS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C veh (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are (excerpt)

Do not drive: No. Park outside: No.

19V005000

Date: 2019-01-09. Systems: AIR BAGS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Is (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA. (excerpt)

Do not drive: No. Park outside: No.

17V006000

Date: 2017-01-09. Systems: AIR BAGS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northe (excerpt)

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. (excerpt)

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for (excerpt)

Do not drive: No. Park outside: No.

13V030000

Date: 2013-01-30. Systems: VISIBILITY/WIPER.

Defect: Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if (excerpt)

Consequence: Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash. (excerpt)

Remedy: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

216 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT126
ELECTRICAL SYSTEM67
POWER TRAIN17
AIR BAGS11
VISIBILITY11
EQUIPMENT ADAPTIVE/MOBILITY8
WHEELS8
ENGINE6

10230350

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

DP: Customer Support Program 19LE05 expired December 1, 2022.

10230351

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TI: 19LE05 Expired December 1, 2022

10230352

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

DP: Limited Service Campaign KLG expired December 01, 2022

10230353

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TI: 19LE05 Expired December 1, 2022

10217805

Date: 2022-07-28. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Tak

10217806

Date: 2022-07-28. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

CSP: Takata CSP Coverage Job Aid - published 7.28.2022

10214355

Date: 2022-04-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

10210374

Date: 2022-03-09. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

10209023

Date: 2022-02-24. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guideline

10207945

Date: 2022-01-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, TIRES, WHEELS.

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information o

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
IS 25017

Same model, other years

All model years | All Lexus models

Other Lexus models, 2012

Sources

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