NHTSA lists 89 complaints for the 2012 Lexus ES350, 3 of them mention a crash and 2 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as LEXUS ES350.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| restraint or airbag | 76 | 86.4% | 0.90 |
|---|
| loss of control | 3 | 3.4% | 0.94 |
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| fire or overheating | 2 | 2.3% | 0.91 |
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| mechanical failure | 2 | 2.3% | 0.68 |
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| unclear | 2 | 2.3% | 0.93 |
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| electrical electronic | 1 | 1.1% | 0.96 |
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| fluid or fuel leak | 1 | 1.1% | 0.99 |
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| noise or comfort | 1 | 1.1% | 0.96 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| low | 56 | 63.6% | 0.72 |
|---|
| moderate | 24 | 27.3% | 0.63 |
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| high | 4 | 4.5% | 0.84 |
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| none | 3 | 3.4% | 0.65 |
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| critical | 1 | 1.1% | 0.50 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 88 tagged complaints of 89 complaints (98.9%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2019-10-17. Systems: AIR BAGS.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C veh (excerpt)
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-01-09. Systems: AIR BAGS.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Is (excerpt)
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-01-09. Systems: AIR BAGS.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northe (excerpt)
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. (excerpt)
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
208 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 130 |
|---|
| ELECTRICAL SYSTEM | 66 |
|---|
| POWER TRAIN | 19 |
|---|
| VISIBILITY | 12 |
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| AIR BAGS | 8 |
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| ENGINE | 7 |
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| EQUIPMENT ADAPTIVE/MOBILITY | 7 |
|---|
| STRUCTURE | 5 |
|---|
10230350
Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
DP: Customer Support Program 19LE05 expired December 1, 2022.
10230351
Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TI: 19LE05 Expired December 1, 2022
10230352
Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
DP: Limited Service Campaign KLG expired December 01, 2022
10230353
Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TI: 19LE05 Expired December 1, 2022
10217805
Date: 2022-07-28. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Tak
10217806
Date: 2022-07-28. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
CSP: Takata CSP Coverage Job Aid - published 7.28.2022
10214355
Date: 2022-04-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
10210374
Date: 2022-03-09. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
10209023
Date: 2022-02-24. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guideline
10207945
Date: 2022-01-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, TIRES, WHEELS.
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information o