The Used Car Index

2018 Lexus LS500 problems

NHTSA lists 4 complaints for the 2018 Lexus LS500, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as LEXUS LS500.

At a glance

Complaints
4
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,830,752
Investigations
0
Open investigations
0
Manufacturer communications
112

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
WHEELS250.0%
SERVICE BRAKES125.0%
STRUCTURE125.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
unclear375.0%0.78
noise or comfort125.0%0.92
Severities
LabelCountShare of taggedMean confidence
low375.0%0.70
moderate125.0%0.29

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 4 tagged complaints of 4 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

20V682000

Date: 2020-11-04. Systems: FUEL SYSTEM, GASOLINE.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC5 (excerpt)

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash. (excerpt)

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota cust (excerpt)

Do not drive: No. Park outside: No.

20V012000

Date: 2020-01-13. Systems: FUEL SYSTEM, GASOLINE.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include c (excerpt)

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash. (excerpt)

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

112 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT56
ELECTRICAL SYSTEM29
ENGINE8
STRUCTURE5
BACK OVER PREVENTION4
ENGINE AND ENGINE COOLING4
EQUIPMENT ADAPTIVE/MOBILITY4
POWER TRAIN4

10235215

Date: 2023-02-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE.

TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list an

10235219

Date: 2023-02-09. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repa

10230363

Date: 2022-12-08. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete. Please see L-SB-0057-22

10230361

Date: 2022-12-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for g

10224172

Date: 2022-09-15. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING, STRUCTURE.

TSB: Some 2018 ? 2019 model year LS 500 and LS 500h and 2019 ? 2022 model year RX 350 and RX 450h vehicles may exhibit a condition where the rear combination lamp front corner on the right and/or left-hand side expands and contacts the body. This condition may occur in hot and/or sunny conditions an

10220185

Date: 2022-06-15. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

TSB: Some 2018 ? 2021 model year LS 500 and LS 500h vehicles may exhibit a knock/clunk noise from the rear of the vehicle when applying the brakes while driving forward and/or in reverse. The noise is most noticeable when coming to a complete stop. New countermeasure rear brake pads are available to

10224110

Date: 2022-06-15. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.

TSB: Some 2018 ? 2021 model year LS 500 and LS 500h vehicles may exhibit a knock/clunk noise from the rear of the vehicle when applying the brakes while driving forward and/or in reverse. The noise is most noticeable when coming to a complete stop. New countermeasure rear brake pads are available to

10220153

Date: 2022-05-13. Type: Service Bulletin/Repair Instructions. Systems: COMMUNICATION.

TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

10214355

Date: 2022-04-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

10211803

Date: 2022-04-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT.

TSB: Some 2018 ? 2019 model year LS 500 and LS 500h vehicles may exhibit one or more of the following HVAC conditions: ?Uneven temperature or air flow between the vents. ?Little or no air flow from the vent(s). ?Improper MODE control function. Additionally, some vehicles may store one or m

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
LS5004

Same model, other years

All model years | All Lexus models

Other Lexus models, 2018

Sources

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